Reviews
Summary
"Super nice people, never had a problem dealing with them or customer service."
"The app takes days to post or take away money."
"I just want to say thank you to the entire bank staff."
Thank you for 5 star rating, Brennon.
Its a great bank but you cannot find it because the trees are blocking the signage!!
Thank you for the 5 star review, Morris. We appreciate you taking the time to provide us with this feedback. We truly value and appreciate your business!
This is great place to have a business account with. The team here is amazing and they are always on point with everything. They are also extremely helpful and have wonderful customer service! I just want to say thank you to the entire bank staff. You guy's are awesome!!
Thank you Casie. We take pride in our customer service and we truly appreciate your business.
The app takes days to post or take away money. Sometimes after showing money deducted it appears back. Don't ever over draw. 12$ a day.. nice! Charging me money when I don't have it. Never again will they get my business. Terrible hours. Terrible apps .. Lackluster deals or promo.. oh.. never got my 50$ for opening the payments paper less billing in time. I did it still and all. But noooooo.. 50$! Cheapskates here
Hello Joshua, thank you for taking the time to leave us a review. We apologize for your experience. To help improve our service, our support team would like to hear the details about the issues you experienced. Please contact us at 1-800-952-2043 Monday - Friday: 7:30 a.m. – 6:00 p.m. CT, or Saturday: 8:00 a.m. – 1:00 p.m. CT or email [email protected].
Super nice people, never had a problem dealing with them or customer service. My only qualm would be the hours but that's more of an inconvenience thing.
They aren't open at all on Saturdays, which is extremely inconvenient.