Reviews
Summary
"The staff is always friendly, the shelves are always stocked, and it’s clean."
"Very nice all the employees and have great options of products!"
"Wonderful customer service for professionals."
Pretty lame! But it's NOT the employees fault for once....she gets 10 stars. She was enthusiastic, engaging, knowagable, up sold, everything you would want in an employee... charming. I would tell you her name but my receipt is not legible. All of your items are out of date, overpriced, bottle is have empty? Polish never dries? 4 hours enough time?
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The staff is always friendly, the shelves are always stocked, and it’s clean. They remember me and what products I buy so when I come through the door they tell me what’s on sale and if I need any help. Great people! Great store!
*No unlicensed professionals allowed!! Just happened to be walking by the store and wanted to check it out. On the door it does state we only service licensed providers. But I thought hey I’ll just go check it out, I’ve got friends that are hairstylist. Walked in and the first associate greeted me and the second walked over and asked if I was licensed. I said no, she said then you can’t be in here. Was pretty shocked. Never been asked to leave a store. Was a bit humiliated :( Not recommending this place to anyone Know.
Frustrating customer service! HELP . Cosmoprof website lists the Castle Rock location as a place for curbside pickup but there is no way to put items in a cart and click "pick-up". If I note it in the 'notes' section, I have no way to know that it will be read before it is inadvertently sent. I have tried calling, but there is NO ANSWER. Does anyone know what hours (if any) the CosmoProf store in Castle Rock is open for curb-side service and how to best "order" products for such pick-up?
Love it! They know there stuff. The staff is always friendly. Great prices. Amazing place for licensed professional's get to get products.
I LOVE this store! The Girls & the owner are always very helpful & friendly. I'd go here over State anyday!
Very nice all the employees and have great options of products!
Nice store with very friendly and professional staff.
Always helpful. Meet all my professional beauy needs.
Love this place! Jen the mgr is always awesome!
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