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Cricket Wireless Authorized Retailer

Wireless provider offering phones & more

  • In-store pick-up
  • In-store shopping
1240 Ken Pratt Blvd, Longmont, CO, 80501, United States
Closed · Opens at 12 PM Sun
cricketwireless.com
+17204535497

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
10 AM - 6 PM
Sunday
12 PM - 5 PM
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM

Reviews

5
81%4
4%3
4%2
1%1
10%
4.5
102 reviews

Summary

"Wireless service is a choice, and I hope that you choose to do business with us."

"The staff in this location are very personable."

"This store has EXCELLENT employees and service."

Sharon Greene · 11 months ago

Very knowledgeable and friendly customer service. They made valuable suggestions and pointed us in a great direction. We learned all about liquid glass protection and Danielle and Samantha even took the time to apply it for us and we love it! We know we can never go wrong when we visit this store.

Owner's response · almost 11 months ago

Thanks for visiting us! We appreciate the 5-star review! #SmileOn =)

Lisa Kline · 9 months ago

This is my go to Cricket store. Danielle the store manager is helpful, knowledgeable and has help me with picking out the right phones for my family. This kind of service keeps me going back.

Owner's response · 9 months ago

Thank you for supporting your local Cricket Wireless retail store. We are glad to hear that you enjoyed your in-store service experience, and we appreciate your feedback! #CricketNation💚

Vida Dubinsky · 10 months ago

I don't know what Cricket would do without Danielle. She is absolutely amazing, she is a blessing to he company. She is really good at what she does and understands all the details.

Owner's response · 10 months ago

Awesome! Thanks for taking the time to share your 5-Star review with our Cricket Nation! We are thrilled to hear Danielle was amazing during your visit at our local Cricket Wireless retail store! #SmileOn

Tracy Parker · 1 year ago

I became a customer of Cricket in South Longmont when I was new to the area. Since I have been with them, Danielle has been with me EVERY step of the way. I have a lot of questions & do not know how to do everything and the whole staff goes above and beyond to teach me and show me. I don't know what I would do without the help and patience of them. Sometimes I just go in to see them and say hi.

Owner's response · 1 year ago

Awesome! Thanks for taking the time to share your 5-star review with our Cricket Nation! We are thrilled to hear that you enjoyed your in-store service experience! #SmileOn

Heather Michael · 11 months ago

Sold me a bill of goods they knew was sour. Service is patchy liquid screen protector supposed to be the best on the market barely hit the corner of my phone and cracked the whole bottom 4 hours after I got the phone. Used ACP credit to get a display phone cancelled my unlimited service with hotspot for 5gs of data spotty service and no hotspot. They didn't tell me it would cancel my phone other service immediately. Had no time to recover my accounts. Phone takes forever to charge be ause it was a display phone I thought a got a good deal but should've just bought a phone on Ebay. Said I would buy accessories for the phone "deal" and I bought a battery pack for 30$ and headphones for 30$ spent 65$ & change within a few days the aux cord shot on the headphones and battery pack takes 2 HOURS to charge and doesn't even charge my phone ONCE. WITH A FULL CHARGE I GOT MY PHONE TO 30%. THEY JUST TOOK ADVANTAGE OF ME WHEN THEY KNEW I REALLY NEEDED HELP. DO NOT GO HERE ESPECIALLY IF YOU HAVE ACP AND DO NOT BUY ANY OF THEIR ACCESSORIES. They're all poorly made and overpriced products. EXTREMELY DISAPPOINTED WHEN I THOUGHT I WAS DEALING WITH GODLY PPL. Just another place that puts $ & "quotas" over being genuine & offering quality products & services. PEOPLE ALWAYS TAKE ADVANTAGE OF THE PEOPLE WHO ARE STRUGGLING AND NEED HELP THE MOST!!! MAY AHBA REBUKE YOU.

Owner's response · 11 months ago

We're sorry to hear you had a poor experience at our Authorized Retailer location. Feel free to contact Cricket Support on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you need additional assistance.

Diane Trujillo · almost 11 months ago

Very helpful! Danielle went out of her way to help me. This is my Cricket store from now on, forever!

Owner's response · almost 11 months ago

Thanks for visiting us! We appreciate the 5-star review! #SmileOn =)

Joan Cody · 1 year ago

Samantha was such a great help and inspiration. She is very intelligent. She was so patient and kind, her service was exceptional. I will recommend Samantha to all my friends & family. This is by far the best Cricket Wireless I have ever been to, because of Samantha. I have been with Cricket since cell phones were invented.

Owner's response · 1 year ago

Thanks for visiting us! We appreciate the 5-star review! #SmileOn =)

Hacked by the The so called other Family ' Clauss · 1 year ago

I am not very tech savvy. I'm old school, lol I was having problems with my account and the person that was there was very helpful. She was very knowledgeable I wish I could tell you her name but I don't know it.

Owner's response · 1 year ago

Hi Hacked! Please let us know how we can earn 5-stars on your next visit! #SmileOn

Bruce Johnson · 1 year ago

This is the best experienceI have ever had at a phone store. Danielle is so helpful and transparent, not pushy at all. I went to Cricket to ask some questions, and now i am a Cricket Customer. Her co worker Miguel is also great. I highley recommend this store above all others.

Owner's response · 1 year ago

Awesome! Thanks for taking the time to share your 5-star review with our Cricket Nation! We are thrilled to hear that you enjoyed your in-store service experience! #SmileOn

MileHigh T · 1 year ago

Danielle was awesome! She was super helpful, professional, knowledgeable, and helped me find the right phone and plan for me.

Owner's response · 1 year ago

Thanks for visiting us! We're happy to hear our team provided a helpful customer experience. We appreciate the 5-star review! #SmileOn

Photos

About

Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.

Service options

In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Payments

Credit cards
Debit cards
NFC mobile payments

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