T-Mobile

Wish I could remember the name of the sales rep that I worked with. His sales rep# from receipt is ****860. He was absolutely terrible. This was specific to this store. I've been to others and they were great but it was almost laughable how terrible this person conducted themselves. He was training a new hire and was extremely condescending towards her. It was uncomfortable for everyone. He also tried to pawn me off to another store rather than settling my issue in store because he didn't closely review my receipt. He told me it appeared fraudulent and that I would need to go back to the first store. He was lazy and rude and cocky. This person needs to get fired asap.

Cyndi went above and beyond to fix a problem with my phone. I strongly recommend you visit with them if you have a technical issue that needs fixing. These folks know what they're doing. Very satisfied with the service I received.

Kaylah is the best!!! She helped me and my older parents get new phones and transfer service to T-mobile. She was so patient and explained everything so well. She fixed problems and was so positive and kind. Thanks so much Kaylah!!

1st thing.... I DONT NOT HAVE TMobile service BUT.... my son does with his dad's plan and GILBERT was a flipping gem!!! Not only did he help me with a Apple phone and a new set up of it but he helped me with my phone! I have a Samsung 23 and he showed me so many cool features I didn't know I had! Amazing employee and very patient!

I had spent multiple hours on the phone with several different T-Mobile call centers attempting to add my owned Apple Watch to my existing T-Mobile account. Each time the call center "expert" was unable to accomplish the task and I was elevated to a supervisor, one time 3 supervisors, and none of them could make it happen. I was in the area of this T-Mobile store and verified that it was a corporate store and not an authorized retailer. The mobile expert who helped me, Zagreus is their name. They were awesome, in less than 30 min, they had me set up and out the door. Something the call center "experts" failed at spectacularly.

This tmobile is probably one of the best ones I've been to. The staff were much nicer than other stores.

The customer service was tremendous and got a great deal on a new phone

Looking for a 5g setup, Luis was very helpful, going back in a couple of weeks.

Harvey was AMAZING! He solved a problem that another local store couldn't solve after I was there for 2, long hours. The 800 number couldn't solve it either after another nearly 2 hours of trying and transferring. Harvey helped me in a matter of minutes and was SO professional, so kind and so knowledgeable. Fantastic customer service.

Gilbert was so very helpful. He has helped me and my family members a few times in the store… he is friendly and very knowledgeable with technology.