Metro by T-Mobile
Wireless provider offering phones & more
- In-store shopping
Hours
Reviews
Summary
"Great customer service specialy now that they are under new management love it"
"We were disappointed to walk out of the store without the service we need."
"They really help people and take care of all customers."
I really liked the customer service !!!! Friendly people definitely coming back shout especially to Maria !
Went in there to buy a phone, lady asked us to go down the street to the one on 72nd where they tried to rip us off!! Pfft!
We went into Metro PCS to inquire about adding unlimited mobile hotspot for our camper. We were told it's not available. We were disappointed to walk out of the store without the service we need. I was more disappointed that the store representative didn't offer a map of coverage areas, or let us know when the service might be coming to the areas we are most often in. I thought she could've have made just a little extra effort without having to go out of her way, and that would have shown us we are valued customers. This is s good place for cellular service and accessories, and the employee are usually very helpful and friendly.
Hi Evie! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.
Great customer service specialy now that they are under new management love it
Love the crew here they are so helpful and patient The two young ladies working went above and beyond to make sure I was set up and good to go
Thanks for the great feedback James! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!
Not able to help because they close the store today at 6:50pm.
Bad customer service 馃槕 just wanted to reactivate my hotspot device but was told they had this unlimited internet wich it was not true end up being the same 100gb hotspot plan they always had ..... not good not good 馃ぁ馃が馃槨
I apologize for any unprofessional service you received. That鈥檚 not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!
Went in to port a number and get a phone upgrade and was welcomed by Annaly she was very helpful and efficient. Came out with a great phone and plan but most of all a better customer service experience. Thanks!
Do not go here! Even though I'm eligible for an upgrade, this guy wanted to charge me double for the phone I was able to get for half the price at a different store. Good luck staying in business with practises like that.
horrible. this deserves a 0 star! 1 is being generous, the girls working there dont know how to do their own job! they'll say i dont know for everything or say i guess. save yourself the money and head aches and GO to Cricket wireless across the street and get yourself a better phone, with better service, with better CUSTOMER SERVICE!!!! you wont regret it. using my cricket phone to write this review :)
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Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
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