place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
9293 Federal Blvd, Westminster, CO, 80260, United States
Opening soon 路 10 AM
metrobyt-mobile.com
+17206698932

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 7 PM
Sunday
11 AM - 5 PM
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM

Reviews

5
52%4
5%3
7%2
5%1
30%
3.4
56 reviews

Summary

"Great customer service specialy now that they are under new management love it"

"We were disappointed to walk out of the store without the service we need."

"They really help people and take care of all customers."

Blanca Estelamore than 9 months ago

I really liked the customer service !!!! Friendly people definitely coming back shout especially to Maria !

Aaron Monroy1 year ago

Went in there to buy a phone, lady asked us to go down the street to the one on 72nd where they tried to rip us off!! Pfft!

Evie Gotsdahter2 years ago

We went into Metro PCS to inquire about adding unlimited mobile hotspot for our camper. We were told it's not available. We were disappointed to walk out of the store without the service we need. I was more disappointed that the store representative didn't offer a map of coverage areas, or let us know when the service might be coming to the areas we are most often in. I thought she could've have made just a little extra effort without having to go out of her way, and that would have shown us we are valued customers. This is s good place for cellular service and accessories, and the employee are usually very helpful and friendly.

Owner's response2 years ago

Hi Evie! It's disappointing to learn that we did not live up to our high standards for customer service. We are always improving and hope you'll give us another chance to provide better service in the future.

Edgar Escobedo1 year ago

Great customer service specialy now that they are under new management love it

James Shehanealmost 2 years ago

Love the crew here they are so helpful and patient The two young ladies working went above and beyond to make sure I was set up and good to go

Owner's responsealmost 2 years ago

Thanks for the great feedback James! We pride ourselves in having the best people on our team and we appreciate you letting us know how we're doing. Stop by if you need anything!

Mayra Reveles1 year ago

Not able to help because they close the store today at 6:50pm.

Ed Anhalmost 2 years ago

Bad customer service 馃槕 just wanted to reactivate my hotspot device but was told they had this unlimited internet wich it was not true end up being the same 100gb hotspot plan they always had ..... not good not good 馃ぁ馃が馃槨

Owner's responsealmost 2 years ago

I apologize for any unprofessional service you received. That鈥檚 not the experience we want for our customers, and it sounds like we fell short this time. Please email me at [email protected] so we can chat!

j wrightmore than 3 years ago

Went in to port a number and get a phone upgrade and was welcomed by Annaly she was very helpful and efficient. Came out with a great phone and plan but most of all a better customer service experience. Thanks!

Chris DeLudemore than 7 years ago

Do not go here! Even though I'm eligible for an upgrade, this guy wanted to charge me double for the phone I was able to get for half the price at a different store. Good luck staying in business with practises like that.

john greenealmost 7 years ago

horrible. this deserves a 0 star! 1 is being generous, the girls working there dont know how to do their own job! they'll say i dont know for everything or say i guess. save yourself the money and head aches and GO to Cricket wireless across the street and get yourself a better phone, with better service, with better CUSTOMER SERVICE!!!! you wont regret it. using my cricket phone to write this review :)

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Repair services

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

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