place hero

Verizon

Source for wireless plans, phones & more

  • Kerbside pickup
  • Delivery
  • In-store shopping
2502 Highway 6 And 50 Ste 100, Grand Junction, CO, 81505, United States
Closed · Opens at 10 AM
verizon.com
+18008801077

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
9 AM - 7 PM
Sunday
10 AM - 5 PM
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
9 AM - 7 PM
Sunday
10 AM - 5 PM
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM

Reviews

5
50%4
15%3
11%2
6%1
18%
3.7
606 reviews

Summary

"Quick checkin, 15 minute wait and top notch service was my experience."

"Waited more than an hour and only two customers had finished and left!"

"Polite service, all questions answered, no pressure."

Ted Frady · 1 year ago

Just finished my workout and im pretty tired but I must say what makes my workout better at Downtown Crossroads is Pat Goldworthy his jokes are awesome. The man is worthy of a significant raise

Owner's response · 1 year ago

Hi Ted, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. We're glad to hear about your positive experience with Pat. Visit us again if you need anything else!

Maggie Denney · 9 months ago

As I waited for my phone to transfer all my info to new phone, I was asked no less than 4 or 5 times if I had been checked in . It was great the service at this store.

Owner's response · 9 months ago

Thanks for the great review, Maggie! Customer service is our first priority, and we want each store experience to be a positive one. Glad to hear about your visit with us. See you again soon!

D. Francis · 1 year ago

Version store is always busy, and a whole lot of waiting. Don't be in a hurry. Luckily, we only needed to buy a phone case, so we were in and out in 15 min.

Brian Butler · almost 1 year ago

This place is ALWAYS jamming busy. But I was able to see a service rep in a reasonable amount of time who helped me out and directed me to a phone that was within my means, and what I wanted. I REALLY don't care about what brand of phone I have. And the rep wasn't trying to push me into something I didn't want to have/pay for. I appreciate that. The rep made it a breeze, didn't try and gouge me, and handled my account like a pro. Thank you!!!!

Owner's response · almost 1 year ago

Thanks for the team recognition, Brian! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.

Maia Tipton · almost 1 year ago

How I wish all of my customer service experiences were as absolutely fabulous as it was today with the fantastic, amazing Casey Lemarr! Not only was he incredibly professional and proficient, he was also delightfully personable. Plus, he not only fixed all the highly annoying glitches on my phone, but also saved me money on my monthly plan and, in addition, got me much better service. Verizon is incredibly fortunate to have such a phenomenal representative- frankly, I was about to switch to T-Mobile but because of Casey I will stay with Verizon. He deserves not only a raise, but also a crown (and, if he wants it, a pony as well!)

Owner's response · almost 1 year ago

Thank you for your review, Maia. We definitely agree that Casey is truly a gem to have on our team! We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to helping you out again in the future!

Ben Green · 9 months ago

Was promised a different price than was on my bill, and now cannot contact the store directly. Ensure that these scam artists take care of you the first time, otherwise it will be a huge headache.

Owner's response · 9 months ago

Hi Ben, we're so sorry to hear about the issue with your bill. Our team should always clearly communicate any pertinent information to our customers so that we may avoid any unexpected charges. We will be escalating your review so the appropriate team can look into this. We hope we can regain your confidence.

Shenandoah Gillich · 1 year ago

The guy who helped me was EXTREMELY helpful. He was able to fix everything wrong with my account in a timely fashion. When tech support couldn't even find my account. I really wish I paid closer attention to his name, he was so helpful & nice

Owner's response · 1 year ago

Thanks, Shenandoah! Our team works hard to provide you with exceptional service. We're always here to help. We look forward to seeing you again next time!

Mel Deweese · 11 months ago

Always , Quick/ Exact / Friendly service by people who know my phone ! ( and my Aussie Molly Blue loves visiting them .) A very rewarding pleasure . Thanks to all at Verizon . " Mtn Mel ", Ret USN SERE /VN.

Owner's response · 11 months ago

Thanks for the feedback, Mel! We take pride in our amazing customer service and are so happy to hear about your experience. You can depend on us. Let us know if you need anything else.

Naor H · 10 months ago

Wanted to do 10 new lines for my company. Someone took my name, and after over 40 min of waiting, I left because no one came for help. This is wrong.

Owner's response · 10 months ago

Hi Naor, we're sorry you didn't have a great experience at our store. Customer service is important to us, and we want to make every visit easy and seamless. It's disappointing to learn that we missed the mark. We understand where we need to improve and hope you give us another chance to support you in the future.

Amy Hoff · almost 2 years ago

Stopped by today for help with my account. Noah helped me and was fabulous! Friendly, knowledgeable, able to help me and another guest simultaneously without a hitch! I was in and out of there within 15 min with my problem solved! Thank you Noah! Ps… they are the legit Verizon company run store, not just an authorized dealer. They can do way more for you at this location.

Owner's response · almost 2 years ago

We value your time, and we're glad to hear Noah was able to help you out quickly, Amy. We appreciate your feedback. If you need any further assistance, you know where to find us :)

Photos

About

Telecommunications store offering cell phones, wireless plans, accessories & more.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

Similar

Other nearby cell phone stores that people also search for!

place hero0.34 miles
Nerdtap LLC
412
Mobile phone repair shop, Cell phone accessory store, Cell phone store, Computer consultant, Computer networking service, Computer repair service, Computer service, Electronics repair shop, Phone repair service, Screen repair service
place hero0.47 miles
GameStop
285
Video game store, Cell phone store, Collectibles store, Electronics store · $$
place hero0.56 miles
AT&T Store
519
Cell phone store, Cell phone accessory store, Telecommunications service provider · $$
place hero0.61 miles
ecoATM
2
Electronics vending machine, ATM, Cell phone store, Recycling center
place hero0.62 miles