Hours
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Summary
"Exceptional customer service and responsible staff."
"I'm giving 1 star based on the environment that they are forced to work in."
"Dont eat here, infested by mice."
After the 711 on frontage road refused to exchange a defective leaking amerigas propane tank they sold me, I came to this store and Julia was very concerned about the situation and did not hesitate to exchange the hazardous tank for no additional cost. Exceptional customer service and responsible staff. Thank you!
Fantastic! That is the best news. Thank you for taking the time to share that with us. Your local 7-Eleven store can’t wait to see you again real soon!
They randomly close when they want to and turned my son away trying to use an ATM and when I called to ask when they closed he was surprised at the question and told me they are 24hrs. Showed up at 8:55pm and he said they were closed but when I called not even 20 minutes later they were magically open! I've lived over here for at least 4 years and no matter how busy they are or how many trucks are there to stock they are always open!
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I stop here every morning for Coffee for the last 4 years. Employees and Staff are the BEST! I'm giving 1 star based on the environment that they are forced to work in. On Monday morning there was a god awful smell to the place which was coming from their drink machines, and when I went to get ice there was black fuzz and orange gunk on the ice. I also saw a mouse scurrying around the back of those machines along with droppings on the counters. Corp really needs to take a closer look on the maintenance in that store. Not fair to the workers to be forced to work in those types of condition without hazmat clothing. So Gross.
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This is the nicest staff and customer service I've encountered, pretty much across the country. They are outstanding human beings. And seeing that they had a night shift quit all at once. I hope the owner of this place realizes the value their employees bring. This has been my favorite 7-11 for years. Even half staffed they are here everyday ready to work and share a smile. Thank you 7-11 workers. You're inspirational in a struggling world. To the owner of this location; treat this guts right and pay them well. They are worth so much more than you realize in customer service alone. In spite of all the ups and downs and ungrateful people that can't see what they are dealing with... They shine brightly, above and beyond!
That is awesome to hear! Thank you for letting us know about your experience with your local 7-Eleven store’s amazing employees. The store loves hearing about experiences as great as these. See you next time!
Typically nothing here that really throws you off. But today I purchased something that I got specifically because the price was good for the product. Checking out the price was not what was listed. I mentioned it to the clerk and their response verbatim was "yeah I wouldn't trust the listed prices... You can take it up with the manager if you want." I'm not a Karen tryna call out a manager cause I'm literally just stopping at a gas station. But, that may be the least confident response I've heard from an employee anywhere ever. " Like yeah don't trust what we say it's just weird haha." Dont raise minimum wage for this...
Your local 7-Eleven store is sorry to hear about your troubles during a recent visit. The store would be happy to take a look into this for you, please contact us at bit.ly/711Reviews. Thank you.
These poor fools will never get it together here long line, and one person at the register! Always
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Always excellent service from a friendly staff.smh at anybody that gives this place a negative review. I’ve Never had any issues.
Thanks for sharing! Your local 7-Eleven store is so happy to hear that. See you on your next 7-Eleven run!
I just stopped in for a something to drink. I tried something new and didn't like it. I let Jen the cashier know I didn't like the drink but it was my decision to get it and I'll buy it. She said, "you tried something new and didn't like it, go get something you like". She didn't charge me for my bad decision. Jen displayed some of the best customer service I've had the pleasure to experience. I found the store to be clean and friendly. BTW, all the staff said hello to me. Well done to the team that was working today. Keep it up!
Thanks for sharing! Your local 7-Eleven store is so happy to hear that. See you on your next 7-Eleven run!
Gas is super cheap. Something is off with the station. First pressed regular and it tried to pump premium, then got it to regular and it pumped more gallons than it should have. Go elsewhere. Update after response: I can say for a fact that when I pressed regular, that premium was selected. There was another guy there yelling something about the pump steeling from him. I don't know what he was referring too, but something is off with this station.
That doesn't sound right. Can you give us more information at bit.ly/711Reviews so that your local 7-Eleven store can investigate?
Wasn't happy with the fact that they charge full price for a cup of ice. And the clerks were rather rude too. Having a chat-a-thon talking away with each other and put off by "customers" trying to make a purchase.
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Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.
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