SEPHORA at Kohl's

I had an unusual return issue with a product I purchased that had the wrong product in the right box. Even though it was past their usual 60-day return time, the manager agreed to work with me. I very much appreciate good customer service, and Orlando and his team were willing to go the extra mile.

Angie was horribly rude! Was waiting to check out and she was to busy on her phone to even help. Went into for two items came out with zero. So unprofessional to have your phone on the floor and give people an attitude after making them wait.

Customer service is TERRIBLE. I stood next to 2 sales people for quite I while being ignored completely. I had the same experience at the register. I am over 60 and felt that it was my age (this has happened before at this location). I called the manager and she told me she was sure it wasn’t age related…so they just marginalize ALL their customers? That’s the last time I shop there!

Helpful friendly staff! they have Urban Decay eyeshadows, definitely a quality product. However I wanted the stone pallet which they did not have. The store on 92nd had it but they are under construction.. dang

This Sephora has the worst customer service and the no receipt police is horrible. I purchased eyebrow powder, thinking it was eyebrow powder, after consulting with a sales associate. She told me there was a bundle deal for powder, gel and a brush and handed me the box. Shame on me for not checking. When I got home, I realized it was pomade. All I wanted to do was swap it out for the powder, since I did not have a receipt or use a Kohls charge card I was told there was nothing I could do about it. I know that they can look up my order using my number, but she still refused. Thankfully I found my receipt and just got a refund and went to Ulta and purchased my powder. There’s a reason I haven’t shopped at Sephora in a couple years. I want to thank the lady who was very rude to me, for reminding me why I don’t shop at Sephora anymore.

Everyone very nice and helpful!.

The folks who work here are super nice and helpful. I recently moved to the area and it's nice to have this place nearby so I don't have to go in to Boulder or over to I-25.

Small selection, but it works in a pinch.

Not friendly and not opened at 9 like it said on website .

BAD COSTUMER SERVICE!!!