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Ent Credit Union

  • Drive-through
18700 Cottonwood Dr, Parker, CO, 80138, United States
Open · Closes at 6 PM
ent.com
+17195741100

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
9 AM - 6 PM
Thursday
9 AM - 6 PM
Friday
9 AM - 6 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 6 PM
Tuesday
9 AM - 6 PM
Wednesday
9 AM - 6 PM
Thursday
9 AM - 6 PM
Friday
9 AM - 6 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 6 PM
Tuesday
9 AM - 6 PM

Reviews

5
79%4
0%3
0%2
0%1
21%
4.1
14 reviews

Summary

"Fantastic service with amazing products."

"Customer service I would say at this point trash!"

"I am so glad to have locations in the greater Denver area now!"

Vincent Nicholas · almost 1 year ago

Had a problem with my account, online support didn’t show much worry nor rushed to even give me a call back(I didn’t get one) however I went into the Cottonwood Dr location in Parker,Co, and an associate named Daniel went far above and beyond to help me get the mistake on my part refunded. He could have easily said no we can’t do anything as I was in the wrong but instead he brought it up to the higher management.

The VHS Avenger · 1 year ago

I applied for an auto loan and they did not provide me with an opportunity to enter references or provide work documentation. Then they rejected my first application for not including the above things that they would not let me provide. They told me I had to reapply over the phone in order to submit the required info, and they refused a reference. So my credit rating had to take double the hit just to effectively apply for them once.

Honey Collier · 5 years ago

I’ve been an ENT member for 6 years and wouldn’t dream of switching financial institutions despite my move from Colorado Springs to Denver 2 years ago. I am so glad to have locations in the greater Denver area now! The fraud detection at ENT is above reproach. Frustratingly, I’ve had my debit card compromised twice now and both times there’s been communication from the fraud department within minutes of the attempt to fraudulently access my account! They even sent me a replacement card via overnight mail at no charge to me due to a hectic work schedule that prevented me from getting to a branch during business hours. The people at THIS branch are friendly, knowledgeable, and always happy to answer questions or help in any way that they can. One unique feature of note at this branch is a change counting machine (think coinstar). No need to waste time counting/rolling your “Vacation-Get-Away-Piggy-Bank” jar of coins. Just dump them in and take the little ticket to a teller for your hard earned, well deserved vacation money!

Tammy Aaron · almost 2 years ago

This ENT location, my main location, 100% of the time, is unable to assist me. We don’t have a person here today that can help with that, our ATM card printer is broken, we can mail one but will be 2 weeks, blah blah, so constantly disappointed.

Owner's response · almost 2 years ago

Hello Tammy, thank you for your feedback. We strive to provide the highest level of service to our owner-members and are disappointed when we fall short. This message has been passed along to our team so we can continue to improve in the future.

Kelly Tappan · 4 years ago

I have an account here, and I too have found the people here to be both friendly and helpful. They are willing to go out-of-their-way to make things work for me. I also have an account at another credit union that I needed to access during the COVID-19 outbreak. ENT's drive up ATMs made it very safe and easy (and free) to access my other account, and the ATMs dispense $5 bills when your withdrawal is not evenly divisible by $20s! I will likely keep going to the ENT ATMs even after the pandemic subsides (Lord willing)!

Michael Fuentes · almost 5 years ago

Opened my account there and I can't say enough about a great bank and service and mind you I have had an account with chase for a while and chase constantly are telling me that it my fault for things that are not so I closed all my chase accounts and went to Ent credit union. They know me by first name basis already.

Bonita Cooley · 2 years ago

Every time I come to this branch I am treated with an enormous amount of kindness and respect. I wasn't sure I would be able to accomplish what I needed to get done but sure enough the wonderful people here came through for me especially Daniel! Thanks so much y'all 🙏🏻

Owner's response · 2 years ago

Hi Ms. Cooley, we are happy to hear you had such a great experience. Thank you for being a member and sharing your kind words with us.

Lance Folks · almost 4 years ago

I called into get my full car loan amount to pay it off. I was on hold for 40 minutes a guy picked up and sent me to someone's Voice Mail. Customer service I would say at this point trash!

Joy Samoheyl · more than 3 years ago

Opening new accounts was a short, efficient experience with Amber. Ent has all the services I need in a bank account and, in my experience, not an easy thing to find!

Raghunath Garlapati · almost 2 years ago

Best customer experience ever. Andrea at Parker, CO branch is a great associate to work with.

Owner's response · almost 2 years ago

Hello Raghunath, we are happy to hear you had a great experience. Thank you for your kind words and for being a member!

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Cash advance

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