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Summary
"Great selection of shoes, clothing and accessories both for children and adults."
"Excellent service people are on top of things just a great place to shop"
"The variety of quality clothing and name brand designers can't be beat!"
Don’t shop here! When I visited, I was followed around the store by a heavy set, older, African-American male employee. Everywhere I turned, he was right there watching my every move, while pretending to “adjust” merchandise. He did not greet me nor ask if I needed any assistance. The idiot only glared at me as if I was nothing more than a common thief. This is truly disgusting! I came into that store, ready to spend plenty of money on summer outfits. However, I felt so uncomfortable that I left before purchasing everything I needed to. I went next door to Old Navy and was greeted warmly and made to feel welcomed. This Nordstrom Rack has really gone down hill regarding their customer service. They will never get another dime of my money!
We're disappointed to hear this was your experience. If you would like to share any additional feedback, please send us an email to [email protected]. -Tasha
Love coming here, always find something interesting and at a great deal. Fitting rooms are always organized and clean. Check out is always a breeze. Great selection!
Enjoyed shopping at this store. Lots of nice items to see Employees were friendly and helpful. Prices were good
Great location. It's conveniently located in the same plaza as Best Buy, Carters and Whole Foods... Just across the street from Chapel Hills Mall. It's a pretty big store with lots of options and brands to choose from. They have everything from sunglasses to jeans, suits, socks, shoes, sporting wear and accessories like pocket squares and tie clips. The dressing rooms are clean and well attended to. The staff is always friendly and, most of all, you the uality of Nordstrom brands at a discounted price.
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Enjoyed looking at their clothing. Definitely try the clothes before buying. Reasonable prices. Found a few items that are versatile to wear from every day to casual.
Alberto is an awesome manager and professional. He tends to our needs when we come to the store with amazing customer service. Great personality.
This place, in terms of shopping, is quite interesting. The price and the quality aligned with my pocket. You should check it out.
A great store to find clothes, shoes and items for your house at really decent prices.
AWFUL! Avoid this location at all costs. Terrible customer service, feels as though this location is in rough shape.
We're sorry to hear this. Please know your feedback will be shared with our teams. If you would like to share any additional details regarding your rating with us, please feel free to do so via email at [email protected]. - Trevor
Don't waste your time here. I've come here a few times looking for discounted kids clothes and the items are definitely not the same quality. The kids area is a mess so good luck finding anything. My son wore the shoes I purchased there twice and the toe seam is completely torn. I asked the manager for store credit and was told no, because they had been worn. Definitely not shopping here anymore.
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Hi Claire, thank you for your review - we're so sorry to have let you down here, please know that was certainly never our intent. Thank you for sharing this feedback with us. -Bee
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