"Bargain priced grocery store with heavy influence of Hispanic food items."
"Friendly service, large selections of fresh meats"
"Good customer service, fast delivery.Excellent prices and really fast delivery."
Started shopping here few months ago.Its worth drive.The cakes are delicious, wonderful selection fruits and veggies .Found better prices & quality on items I buy frequently. Very helpful employees .Definitely my future grocery stop .They treat you like they appreciate your business.
Thanks for those stars, Patricia! Providing a great shopping selection and better service is our top priority, and we are happy to see you were so satisfied with your recent visit.
Went to purchase groceries here yesterday and I'm still in shock. I have worked all my life and this is the first time I've been asked. Are you using foodstamps. I felt so offended. When the cashier says most of tou use stamps.Never thought that a person would profile me because of the color of my skin. Please don't assume that ,because I'm someone of color. That I'm in poverty. I paid with cash. And own my own business. Speak with your owners of the store and correct this issue. telknowthe pric
Hello, Julie. We appreciate you taking time to let us know about your experience with our team members. We believe that customer service is just as important as the foods you'll leave with, and we're sorry to hear you were not met with the kindness we aim for in every interaction. If you have a specific issue or concern we can address, please reach out to our customer service group at https://savealot.com/contact-us/. Thanks for leaving this feedback!
Great selection, if you can find it , no rhyme or reason to the selections and aisles. Customer lines, no matter how long, are channeled through one or two lines, while multiple employees are visible throughout the store. Lack of training, acknowledgement, and primarily management.
Thank you for taking the time to let us know about each of the areas we can focus on improvement. Our goal is to provide first class grocery shopping to our customers, and it’s feedback like this that gets us closer every day. If you have a specific issue or concern we can address, please reach out to our customer service group at https://savealot.com/contact-us/. Thanks Again, James.
It's my first time here & while I found some of the prices to be fair there really wasn't much of a selection. The cashier didn't seem to speak any English when I tried to communicate with her which is sad IMO.😕😟 I brought in a coupon for this specific store for a free loaf of Sara Lee Bread & after grabbing other items I had to get the wheat instead of white cos there wasn't any place even for the white to be stocked. I asked nicely if that's ok since they don't have what they advertized on hand. The cashier spoke to another cashier asking her I think & then a Manager too I think.... but all 3 of them spoke only in Spanish in front off me so I'm not sure what was said...? All I do know is it felt very RUDE of them if they do know how to speak English to speak only Spanish in front of me so i couldn't understand what's being said about my simple request. Afterwords I also had to ask the cashier nicely if she could please get the items from the bottom of a basket (that wasn't mine) & help me to place all my items (about 12) in a bag please? I explained that I have a very bad back & can't bend to retrieve them where she placed my groceries unbagged & i asked 'please' one more time. She pointed to where the bags were & I got one. She started with the next person in line as if she never heard a single word of me asking for help. Again it felt very RUDE of her to ignore me all together even if she doesn't know any English...she knew I was nicely asking for a bit of help at the least. It was painful for me but i retrieved all my items alone. I'd bet money that they all know a lot more English than they let on which is even more RUDE to not speak it in front of someone who's clearly English speaking only. If you're going to live in our country at least learn our language!!!!!! I'd learn Spanish if i wanted to go visit where they're from.😕😟 Needless to say i most likely won't be going back. Click the like icon below please if you agree with or like my review... Thanks.✌
We're sorry to hear of your bad experience, Julie. Please share this and other concerns with us by emailing me at [email protected].
Look I like coming in to save a lot but I guess this is a manager Alex very rude women she didn't want me to pay at her register, because she was closed but once I left to the other register she had helped other people at the supposedly closed registered and she just laughed. I really believe if you don't like costumer service don't work there. But Gina the other cashier was a great person hire that kind of people.
I'm very sorry to hear about your experience with the customer service during your visit, Rebeca. Thank you for letting us know. Feedback helps us tackle issues and become a better business, and we hope you'll give us another try. If you have a specific issue or concern we can address, please reach out to our customer service group at 888-725-4537 or via https://savealot.ethix360.com.
So much plastic, very low quality food. The meat department is disgusting. Just poison. I'm concerned for the Hispanic people shopping here. They don't care about their health, their culture or their local community.
Thank you for taking the time to leave this feedback, Elizabeth. We're sorry that you found the quality of food we provide to be unsatisfactory, and our team would like to hear more about this experience. Please reach out to our customer service group at https://savealot.com/contact-us/. Thanks!
One cashier today @4:00pm and a huge line of people waiting to check out. I walked out and left my 2 items I wanted to buy. No thanks I will shop elsewhere.
Hi Robert, Thank you for taking the time to leave us this constructive review. This feedback is so important for the team as we work towards providing every customer with an excellent experience, and please reach out to our customer service group at https://savealot.com/contact-us/. Thank you!
17 year old security guard told me he had to take my Fanny pack until I left the store.. I was dressed in a suit and tie and obviously wasn't going to steal anything. I quietly agreed and expected to get some type of receipt for dropping it off so I could pick it up and to know that it wasn't a secure place.. He stated that now we just set it up there by the water cooler. Looked at me like I was crazy for leaving my Pack worth over a $100 sitting in front of the store with nobody looking after it. Ridiculous is ridiculous
Hi, Thank you for sharing the details of your experience with us. Feedback helps us tackle issues and become a better business. If you have a specific issue or concern we can address, please reach out to our customer service group at 888-725-4537 or https://savealot.ethix360.com. Thanks for taking the time to leave this feedback.
I was checking some produce and when I turned around two guys was behind me really close that I felt intimidated they are employees one had a clipboard the other a cart. I said excuse me trying to walk because I felt trapped they laughed saying aggressively walk around. Employees treat customers like that in this place
I'm very sorry to hear about your experience with the customer service during your visit, Juan. Thank you for letting us know. Feedback helps us tackle issues and become a better business, and we hope you'll give us another try. If you have a specific issue or concern we can address, please reach out to our customer service group at 888-725-4537 or via https://savealot.ethix360.com.
This is where I go to buy pan dulce. This is a market that has many Latin foods and has a small restaurant inside that sells warm food. They have pre-made rice and beans in a container to take home so ppl think you made it yourself. They also have different salsas.
Thanks for leaving us this rating, JuLi! We're glad you had a such a great experience getting your shopping done with us!
Discount supermarket chain carrying brand-name & private-label grocery items.