The Home Depot
Warehouse-like home improvement retailer
- Kerbside pickup
- In-store shopping
"Big variety of products for your home improvements Friendly staff."
"Good prices, helpful staff, good return policy."
"The facility is well kept, maintained, clean, with super great customer service."
Exhausted & just needed help…I sure got it! 3 different employees were able to assist in each section of the store. John was at the service desk & assisted with my military discount. Really patient and kind. Made me feel so welcome to CO!
This was the worst experience I’ve had with Home Depot, I picked up my package from the store to arrive home and find out one of the boxes was damaged, and I’ll take credit for not looking at the box, but I had two packages and the were kind of big, but I opened one package and one of the items was broken, I contacted customer service text expressed my concerns, I asked why they handed me a broken box and didn’t check to see if anything was broken. He said they don’t open packages at the store, yet my other package was opened and re-taped with tape that said inspected. He straight up tried to lie to me. I would never recommend this Home Depot or their customer service to anyone. What poor customer service!
Pretty good service, the employees here are always helpful so far so good, they deliver big wood orders and always have what I need.
Well trained and super chill paint department staff, not only talk the talk,they walk the walk as well,allowing me to run in and run out to get things done..
Terrible customer service, got rudely brushed off by 3 different employees for simply trying to get a base board cut. One of them wouldn't even let me finish talking before he snapped and cut me off saying "sorry bruh can't talk got earphones in." Seriously? How rude and unprofessional. For a store with so many employees just walking around doing nothing you'd think they'd be more willing to help a customer out. I tried to speak to a manager and they didn't even seem to care about the terrible service. One employee, Alan, an older gentleman was the saving grace of the trip. He was very courteous, polite, and extremely helpful. Thank you Alan
I've shopped a lot of Home Depot stores and this is hands down the worst managed. The place is a mess. The help is poor. Isles constantly shut down for long periods of time with no workers doing anything in the closed down area. A few months ago I tried to check out in the garden center. I was third in line. I waited for about 15 minutes and the clerk still hadn't gotten the first person checked out and he only had about 4 items. The women in front of me got so frustrated she left her cart right where it was in line and walked out. Since it didn't look like I was going to get checked out any time soon I hauled my items up to the main registers in the store. When I got there I thought it would be helpful to let the clerk know that the woman running the check stand in the garden center was struggling and needed some help. She said "Oh, that's XXXX. She's incompetent." Verbatim. No attempt to hide it and not attempt to try to make it better. This store is the only one close to my house and I do a lot of remodeling so I'm there often. Have several stories like this one. My advice: Avoid this store if you can.
Trying to find someone to help with a speciality faster. Asked the cashier to call someone. Waited about ten minutes and an associate walks into the aisle and starts helping someone else. I explained I am the customer requesting assistance. I was told very curt to wait it will be a minute. No thank you. Lowes is close by.
Worst Home Depot ever. Even though there seems to be 4 employees for every customer not one could stop and help me find what I needed or get it off the top shelf without waiting over an hour. Well, most employees just stand around or claim to be new or didn’t know what they were doing. It’s amazing to watch the entire store full of employees walking around aimlessly without helping any customers. And just chatting it up like they were at the bar. I would give you zero stars If I could worst hardware store I’ve ever been to in my life.
Didn't deliver all the windows ordered. Delivery guy said they'd come later.. Didn't. They scheduled new delivery day on my day off ( so i wouldn't miso work) Bailed on the last minute of the delivery window. So I've lost my day off . Thanks! A simple call earlier would have avoided the whole ordeal.
Such a better experience than I had a Lowe's. I spent over an hour looking for something at Lowe's. Gave up went to Home Depot, and was out of there in less than 10 minutes. I won't make that mistake again.
Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).