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Lowe's Home Improvement

Home improvement & hardware retailer

  • Kerbside pickup
  • Delivery
  • In-store shopping
10555 W Colfax Ave, Lakewood, CO, 80215, United States
Closing soon · 9 PM · Opens 6 AM Mon
lowes.com
+13032345840

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Sunday
7 AM - 9 PM
Monday
6 AM - 10 PM
Tuesday
6 AM - 10 PM
Wednesday
6 AM - 10 PM
Thursday
6 AM - 10 PM
Friday
6 AM - 10 PM
Saturday
6 AM - 10 PM
Sunday
Closed
Monday
7:30 AM - 5 PM
Tuesday
7:30 AM - 5 PM
Wednesday
7:30 AM - 5 PM
Thursday
7:30 AM - 5 PM
Friday
7:30 AM - 5 PM
Saturday
Closed
Sunday
Closed
Monday
Closed
Tuesday
4 PM - 8 PM
Wednesday
4 PM - 8 PM
Thursday
4 PM - 8 PM
Friday
4 PM - 8 PM
Saturday
Closed
Sunday
Closed
Monday
Closed
Tuesday
7 AM - 4 PM
Wednesday
7 AM - 4 PM
Thursday
7 AM - 4 PM
Friday
7 AM - 4 PM
Saturday
7 AM - 4 PM

Reviews

5
48%4
23%3
10%2
5%1
14%
3.8
1563 reviews

Summary

"Good service, great drinks, sweet food."

"Lowes doesnt seem to care much for customer service or miney left on the table."

"Great staff and excellent selection of inventory."

jon bustos · 9 months ago

Alex from flooring was knowledgeable, very professional and most importantly courteous. Flood was bad, however the new tile floor and drywall repairs as well as painting will look great. Pics are before we started the repairs.

Owner's response · 9 months ago

Thank you for the review, Jon! We're glad to hear Alex took care of you. See you next time!

P Macdonald · more than 5 months ago

The staff there are helpful and knowledgeable. However there are too few of them so finding help can be a challenge. Product availability is still not what it used to be but pretty good. Checking online for what is in stock is advisable, also there is the option online to order an item to pick up at the store at no charge.

Owner's response · more than 5 months ago

Thanks for the great feedback, P! It sounds like we really hit the mark during your last visit. We hope to see you again soon!

Collin MacGreggor · almost 6 months ago

Went in for shower fixtures and Doug was awesome. Took us right to where we needed to go and showed us the options that would help us best. Great service, super nice. Will definitely return to this location 👍

Owner's response · more than 5 months ago

Thanks for the feedback, Collin! From our extensive selection of products to our team of home improvement experts, we work hard to deliver the best service and value to our customers. We hope to see you back again in the future.

Rachel S. · 9 months ago

We needed to replace our back door. If you want an example of the perfect customer service representative, we’ve ever experienced at Lowe’s go see David in the Door section he was amazing. We travel quite a bit so finding a time to match schedules was hard. We finally found a matching time and he made the process flawless and found us the best deal possible. If you need a new door for your house GO see David.

Owner's response · almost 9 months ago

We're glad to hear you had a great experience with our Lakewood team, Rachel! We look forward to seeing you again soon!

Alicia Ocasio · more than 6 months ago

So impressed! I am a new plant mom and Dwayne helped me choose plants and potting mix. I truly appreciated the education about various plants/ plant care. I felt like a neighbor/ friend rather than “just a customer.” Would highly recommend this Lowe’s location!

Owner's response · more than 6 months ago

Thanks for the wonderful review, Alicia! Our team works hard to make sure that you have the best possible experience every time you visit. We hope to see you again soon!

cc frost · almost 10 months ago

You know what makes super fantastic customer service? Gaslighting your customers. This used to be a great store, but it has catapulted itself off of a cliff recently. Most recently, we ordered a microwave online. We measured carefully and the microwave that would fit best wasn’t available in store. The store ordered it for us. So we waited, and waited, and waited past the two week delivery estimate. When the microwave finally arrived, we brought it home and put it on the shelf, only to find that the size dimensions listed online did not take into account that there is a plug that is quite bulky. When the discrepancy was brought to the stores attention, we were informed that we would need to pay a 20% restocking fee for an item that had never been used and included all of the original packing and protective film. The GM of the store, proceeded to try to make us feel guilty for their company’s mistake. Mind you, she was looking at the invoice for this $180 microwave that also included over $2000 worth of other merchandise. Was it really worth it? As if that wasn’t enough, the store just called to change our delivery window, that had been confirmed two days prior, for the rest of our items. When I explained that I had taken off work for the confirmed delivery window, the scheduler could not have cared less. Tip: 4 Home Depot stores within 10 minutes of this store. ACE Hardware is even closer. Worth the drive.

Kathryn Kathryn.Baratta · more than 8 months ago

One of these is not like the other 🙄 We live in the mountains we ordered this awhile ago and just recently installed. To say I am disappointed is an understatement. I would like a call in this.

Owner's response · more than 8 months ago

Thank you for alerting us, Kathryn. At Lowe’s, we pride ourselves on professional workmanship, respect and reliability on every job. We understand your frustration and we would like to investigate this further. Please reach out to us at 1-800-445-6937 (8:30am - 7pm ET, 7 days a week).

Sheradan & Kurt Stenger · almost 6 months ago

This Lowes and all Lowes stores have terrible customer service. I have spent 3 hours today on the phone with them without clear answers. All customer service reps were rude and not helpful. Save yourself the headache and go to home depot.

Owner's response · almost 6 months ago

Hi Sheradan, we're sorry to hear about this experience. We should always be ready to assist, in-store or on the phone. Please reach out to us at 1-800-445-6937 (8:30am - 7pm ET, 7 days a week) so we can connect with you. Thank you for the feedback.

Stephen Golobe · 6 months ago

Went there to check out carpet and the two male employees were just sitting and looking at the computer. Had some questions but seems like we were not there. They had some carpet we were interested in buying but again no help.

Owner's response · 6 months ago

Hi Stephen, we're sorry to hear you weren't able to get the help you needed. Customer service is our priority and this is not what you should expect from our team. We appreciate your feedback and hope you give us another chance in the future.

John Howard · almost 10 months ago

Nice and helpful staff. They have good brands if you need more variety than Home Depot. Their appliance prices are very competitive.

Photos

About

Home improvement chain for appliances & gardening supplies, plus tools & hardware.

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Assembly service
Repair services

Planning

Quick visit

Recycling

Batteries
Electronics
Light bulbs

Payments

Cheques
Credit cards
Debit cards
Credit cards

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