place hero

Sherwin-Williams Commercial Paint Store

  • Kerbside pickup
  • Delivery
  • In-store shopping
18403 Longs Way, Parker, CO, 80134, United States
Closed · Opens at 6 AM
sherwin-williams.com
+13038404947

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
6 AM - 5 PM
Thursday
6 AM - 5 PM
Friday
6 AM - 5 PM
Saturday
7 AM - 1 PM
Sunday
Closed
Monday
6 AM - 5 PM
Tuesday
6 AM - 5 PM

Reviews

5
81%4
14%3
0%2
0%1
5%
4.7
21 reviews

Summary

"Great service and professional products"

"The team of professionals at the store set the bar for the rest."

"They bend over forward to help people"

Tim Haverstick · 10 months ago

I'm truly disappointed with the Sherwin-Williams Parker commercial store. We've had a great history with Sherwin-Williams, so our recent experience was a big letdown. We just wanted to make a simple phone purchase, but the service we got was far from what we expected. It felt like they didn't care about our long-standing relationship at all. They treated us like any other random caller. The person we talked to was not only unprofessional but downright rude. They didn't seem interested in helping us and acted like our questions were a hassle. The worst part was when they hung up on us mid-conversation. I've never had that happen with any business before, especially not with a company like Sherwin-Williams. This whole experience has left us really disappointed in the Sherwin-Williams Parker commercial store. We've always relied on them for quality products and good service, but this time, it was a complete letdown. It makes us question if they truly value their customers or see us as a nuisance. As a company that prides itself on great customer service, we know how important it is. Unfortunately, the Sherwin-Williams Parker commercial store missed the mark entirely. Our experience with the Sherwin-Williams Parker commercial store was far from what we expected. We hoped for better treatment as long-time customers, but we received rudeness and an unexpected hang-up. We hope this feedback helps them improve their customer service, but for now, we're reconsidering our future business with them.

Owner's response · 10 months ago

Hi Tim, Thank you for sharing the details of your recent experience with us and we truly apologize for the lack of customer service you received at our store. Providing exceptional service to all of our customers is a priority and this issue is very concerning to us. We'd like to discuss the situation with you and put you in touch with the appropriate contact who can assist. Please contact us at 1-800-4Sherwin (474-3794) or by email at bit.ly/2Dgu0Ti Please include your store location, if applicable, when contacting us. Sincerely, T.H., SW Customer Service Rep.

Albert Oramas · almost 4 years ago

The team of professionals at the store set the bar for the rest. Matt, Dan and the crew no matter how busy they are, are always ready to help you. They also do it with a smile and that is greatly appreciated. This is the only place I’ll be buying paint going forward.

Owner's response · almost 4 years ago

We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.

Melanie Warnick · 7 years ago

I was very pleased with the service provided at this paint store. I walked in with a very old can of dried-up paint. They greeted me immediately, and had a new batch of paint mixed up in about 10 minutes that matches the old paint perfectly!

Craig Horton · more than 4 years ago

The staff was very helpful and gave me exactly what I needed and provide me with the type of paint used for my home.

Mike Koele · more than 5 years ago

Very helpful staff. They also will accept old paint you might have, ask instead of just dumping it somewhere!

Owner's response · more than 5 years ago

We appreciate that you took the time to share this positive feedback with us! Thank you for supporting your local Sherwin-Williams store and we're glad to hear that the Store Team was so helpful. Sincerely, T.H., SW Customer Service Rep.

Brian Thomas · 6 years ago

These guys are the best! Always helpful and always knowledgeable. I will continue to use and refer them!

John Childers · almost 5 years ago

Magnificent People. They bend over forward to help people

Gary Butler · 3 years ago

It's a paint store, they sell paint and paint supplies.

Owner's response · 3 years ago

We appreciate that you took the time to share this positive experience with us! Thank you for supporting your local store and we're glad to hear that the Store Team was so helpful. Good luck with your painting project and please stop back in if we can answer any additional questions! Sincerely, T.H., SW Customer Service Rep.

Randy Jessen · 3 years ago

Great service and professional products

Owner's response · 3 years ago

Thank you for recommending your local Sherwin-Williams store! Sincerely, T.H., SW Customer Service Rep.

Linda Ruggles · 3 years ago

Professional, respectful, and quick.

Owner's response · 3 years ago

We're glad to hear it! Thanks for sharing your positive Sherwin-Williams store experience with us. Sincerely, T.H., SW Customer Service Rep.

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Offerings

Service guarantee

Planning

Quick visit

Payments

Cheques
Credit cards
Debit cards
NFC mobile payments
Credit cards

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