Party City
Party supplies, costumes & decorations
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Super helpful staff and fast service"
"Their balloons are very reasonable Great prices, great stuff, large selection."
"Good customer service picking put costume and very fast check out."
After I was told that they did not have any black lights, by the young lady that was working the front said, "that's not something we carry, and never have, sorry". I went and looked for myself (because I found that hard to believe at a party store) and I found over 30 of them, readily available for purchase. Shortly after, my five year old daughter had to use the restroom. We walked to the back of the store, where the restrooms were located, and they were locked. I went back up front and asked the same young lady if we could get the code to the bathrooms because my daughter really had to go. She stated, "sorry it's our company’s policy that our customers cannot use the restrooms, we have too many homeless people around here." I then asked her, "it's your company's policy that paying customers are not allowed to use the restroom?". She then stated "yes, but you can go to target if she really has to go that bad". Very Unprofessional. They did have the black lights at a decent deal though so that’s why I gave 2 stars.
We were in Denver for an appointment and need to get some decorations for my youngest baptism. We were able to get in and find what I was looking for!!! You guys definitely made it easy on me without having to run around. Thank you
This really brightens our day to hear this! Thank you for the positive feedback. We'll be sure share this with our team.
Came in for birthday balloons. Two workers barely any line. One was helping to ring up customers and blow up balloons… The other standing around looking at people, while being on the phone. I had to wait on the the lady to help ring customers. Before she could even start on my balloon order. Slowest service I’ve ever gotten. Item I needed was available that’s why I gave two stars.
Hi, Brittney. We're so sorry to hear about the long wait during your latest visit. We will be sure to share this with our store teams to help improve the experience for our customers.
The closest party city to my home & the only place I go to for every occasion. My balloon bouquets are always the center of attention. Thank You
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They have a lot of options for your party. They are trying by younger kids though so you end up waiting a bit. Apparently you can no longer walk in and order balloons for immediate pick up. You must pre-order them for a later date. So keep that in mind.
Amber Thank you so much for your review and for taking the time to share your experience! We work hard at Party City to meet expectations like yours and are happy to hear we hit the mark.
Need more people in the front to help cash out, but other than this, employees are very helpful n friendly.
TAzz,Thank you for the shoutout! We're sharing this with our team and appreciate you reaching out.
I came in for a 40th birthday balloon bouquet. The first girl was horrible! The young man, I believe his name was Jonathan was fantastic! Really knows how to utilize his customer service skills. Super nice guy. Thank you! Did a great job on bouquet.
LoriWe appreciate your review!
What kind of party store doesn't sell to from tags for their gift bags
king, We're sorry to see this. Our team is here to help. Please contact us at (800) PARTY CITY.
It was okay. They had very limited options and the outfits are very low quality. I would not recommend going here for a Halloween costume because they are easily ruined simply by putting them on. Not to mention a lot of The stuff at party City is very expensive for very low quality stuff. I could go on Amazon and buy something way better. A lot of stuff you have there with jewels on it or things like that are literally glued on with a hot glue gun. You didn't even try.
Elijah, We're so sorry to hear about your experience at our location. We're still available for online shopping and if you need assistance placing an order, please give us a call at (800) PARTY CITY.
A nice hot day to get out and just do a little party shopping
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About
Retail chain stocking a wide range of themed party supplies, plus costumes & holiday decorations.
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