Finish Line

Went in to buy a pair of basketball shoes and was completely ignored by the staff. I was the only person in the store looking at shoes and they stayed behind the counter instead of helping me.

My son has sensory issues and hates shoes. His feet are huge and we have a difficult time finding him shoes let alone getting him to wear them. The gentleman who held us had good banter with my son took his time and we ended up with his first pair of Jordan's thank you guys we will be back for shure. This place stills know what customer service is all about.

The store was packed. There were 3 young ladies working their hearts out fast n friendly!

Geoff was extremely helpful, the shoe I wanted wasn't in stock but he helped me order it online and it's already on the way. Great customer service, I'm happy with my visit to the store despite not having my size in stock.

Friday night we arrived at 8:24, store was closed. The website says they are open until 9pm. @finishline lost out on two sales. There was another lady there with her daughter that was bummed the store was closed too. We went over to Off Broadway and bought 2 pairs of shoes.

Always greeted as soon as I walk in, very helpful and attentive staff I have never had to stand around waiting for assistance at this store. Good selection for a smaller store love being able to get Retro Jordans from them! Only down side about this store is that they don’t release Yeezys it’s Inconvenient having to drive across town to other Finishlines to get Yeezys.

Employees acted like they were more interested in their own conversation than wanting to help out their customers. When I did ask for help and a size , I waited 10 minutes and the employee who was helping me was standing there in his conversation with another employee. So I did not know what was going on . So I just felt uncomfortable and annoyed with my experience. I would have bought the $120.O0 Jordan’s if I was treated better.

We just went in 30 minutes ago, and young Hispanic sales associate girl was so rude. My boyfriend and his brother were each there to purchase a pair of shoes for themselves. A male associate was helping us, and the girl was trying to prevent us from purchasing the two pairs of shoes. She said one pair per customer, but it was four of us. She questioned their shoe size, to try to prevent us from buying one of the pairs of shoes. She was trying to sell said shoes to another customer. Worst finish line experience ever.

Amazing customer service. Cody is definitely a great asset to this location. Very knowledgeable person. He was back and forth getting me shoes to try and his number 1 recommendation turned out to be the best for me even though they were not expensive and on sale. I'll definitely be returning for my next shoe purchase. Thanks for the great service Cody. 🤙

Friendly great team members to assist with questions or concerns. I have been shopping at the orchard finishline for over 3 years and have no negative feed back. Today I was helped by team member Bruno, very great customer service and patience.