DSW Designer Shoe Warehouse

Good point system here. We always use our VIP points. Decent selection and a friendly staff. I come here for the New Balance 4e sizes and Birkenstocks in the summer. As the kids get older they want the brands here over the Walmart cheapies.

No longer willing to work with customers who purchased shoes that don’t fit, leaves you with blisters. Will be looking at different options going forward. I’m out $70.

If I could leave no stars I would. Went to two different dsw. Flat irons and westminster today. Flatiron had work (slip resistant) shoes. $80. Tried on 11.5. There was days of food n such in tread. Left store. Went to westminster. Same thing only this work shoe was on display…. Food n such in tread. Disgusted I was about to leave, I decided to use facilities. Bad idea. Went to wash hands. There was $hit wiped all over soap dispenser. I called store. They said it was cleaned this morning. Not so much. I went as it opened.. called corporate. No one seemed to care or have any concerns for health and well being of guests. And $80.00 for used shoes?? Come on. Absolutely disappointed, disgusted and will not be back.

Love this location! They are decently stocked, given the pandemic times. I generally order online and pickup/return/process exchanges here, and frequently pick up something else while I'm there. Good selection in the discount section. They are always on the ball, incredibly friendly and the process is always easy! Ran into Wanda twice at this location and she is one of my favorite people to interact with. She has such a warm smile and she's super proficient and welcoming.

Decent selection, friendly staff. Got what I was looking for and an extra pair of shoes I forgot I needed.

I was at the Westminster store on 6/26/22 and was helped by the very competent store manager, Teresa. The size of the shoe I wanted was not in stock at Westminster, so she searched online and then double checked by phone to see if it was available at any nearby stores. When she found that it wasn't, she was able to complete a somewhat complicated order for me so I wouldn't lose out on the coupon discount that expired that day. Greatly appreciated!

I went in to look for shoes for my dress for my daughter's wedding. I wanted heels but relized that they weren't for me. The workers were more than helpful and guided me to the flats lol.😉 But I got the most perfect shoes and couldn't be more happier 😁💕 kudos ladies n thanks again 💗

Came on a Wednesday at 5:15pm and the doors were locked and store was closed even though their hours posted say they are open until 8pm. Drove for 15 minutes for nothing.

I've been shopping at DSW for 30 years and I've never been disappointed. Fantastic selection and the prices can't be beat! Join the free Rewards program for more outstanding benefits, not available to the general public!

Nice store, employees not so much. Skinny woman with long black hair is rude as hell. I went to make a return and she was very unwelcoming and threw my receipt on the counter. Will never be coming back here.