Retail mainstay for apparel & housewares
- Kerbside pickup
- In-store shopping
"Great prices, good selection, excellent service!"
"Great place to shop, wide variety to choose from, awesome customer service."
"Westminster location no longer carries the Tracey Ellis Ross collection 😤"
Store was clean, well stocked dressing rooms clean. Only complaint was I was pushed really hard to apply for a Penney's credit card on check out. I politely declined the three times I was asked but after that the clerk turned rude. If managers is having the clerks push their credit cards so hard that the clerks are bitter when they can't "sell" you one, management needs to back off. I do not need or want another card.
Hello, Thank you for the 4-star review. We are so sorry to hear of your less than perfect shopping experience. Thanks for letting us know. We have forwarded your feedback to the store leader. We hope that you will give us another chance. Thank you!
The lady that made the comment about a rude employee Antonio We were there at JCPenneys to by towles and other stuff.We were standing in line to check out.We notice a customer not reading Signs on where to stand to be check out.She was doing her job she was very nice and polite!You need to tell the truth you were in the wrong stay off your phone and you could have read the sign.. Keep up the good work Antonio 👏 👍
We are so pleased to hear this,, & thank you for the great rating! We appreciate your support & patronage of JCPenney, see you again soon.
The fashions are generally pretty boring. Most of the common sizes, on a lot of items, were missing from the shelves. The Memorial Day sale pricing was not impressive at all. After looking through the men’s section for over an hour, I did not find anything that interested me so I left without buying anything. Unfortunately I cannot recommend shopping here. Personally I will not come back.
Hello Jesse, We are sorry to hear this. We hope that you will give us another chance. Maybe, check us out on https://jcp.is/2SJIdlU. We have a wide variety of items to choose from and offer easy returns. Thanks!
I went into the salon last Saturday for the first time. The manager C was able to get me in for a cut and full highlights. She was very professional and did an amazing job. She was great at multi tasking with doing my hair and continuing to great other customers as they walked in/by the salon. I will definitely be returning in the future for more service.
They did a wonderful job on my daughters "enchanted fairy photo shoot".
Hi Bonnie, Thank you for the 5-star review. We are so happy to hear of your satisfaction with the way your daughters photo shoot turned out. We bet it was a lot of fun! We hope that you will revisit us this holiday season. Thank you for being a valued JCPenney customer.
What happened to Jr section they use to have cute clothes now not so much
Thank you for taking the time to reach out to us regarding this review Amanda. We are so sorry if our Westminster location was lacking in our junior section. Here at JCP, we try to have a little something for everybody and it looks like we just missed the mark. Give us a try online at jcp.com were we have a ton of junior options such as Arizona, Byer California, Decree, By & By, Bee Smart and much more all just one click away! Thank you for being a valued JCP customer and stop back in soon!
Came in 15 till closing picked out a suit and pants back out the door before they closed. Staff was very friendly and didn't rush us.
Thank you for being a valued JCPenney customer and your review Gary. We are so grateful for the five star review, while in our store. We look forward to your next visit so much!
Ive always liked JCPenny!! They have great sales right now and that definitely helps during these difficult financial times.. but.. the best part was the cashier who checked me out!! Kind.. authentic.. and truly enjoyed her job!! I will go back to this store because of her!! She deserves a raise for exceptional customer service👍👍👍
This JCPenney is now sucks! You have to park a mile away and even pay now. Stupid I will go to another JCPenney's
Hello Amber, We are sorry to hear of your troubles. We hope that you will give us another chance. Thank you for being a valued JCPenney customer.
Jc penny is one of my fav store. We love to buy stuff specially on clearance sell there. Customer service from Dorie was awesome. We’ll definitely visit store again.
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.