Video game retailer with related gear
- Kerbside pickup
- In-store shopping
"The prices are fair, the products they sold me are used and work well."
"Great service with people who seem to know what they're talking about!"
"Dude sounded like he hated his job."
The staff is always friendly and helpful. My kids love going in and taking games, word of advice if you're going to trade out games: sign up for the PRO account, it's worth it. I know a lot of people went towards streaming but I like my kids to enjoy the experience and see what's new in the shop.
Bought a controller only 5 days ago and decided to return it (not defective in any way). They said the 2 year warranty I had purchased was non-refundable, so they just pocketed $70. I have a hard time believing this is really the policy, and if so, that's a scummy buisiness practice. Even so, I wouldn't have bothered writing this review if the employee didn't have a horrific attitude the whole time. Manager - please reach out to make this right and I'll take the review down.
Game was 19.99 and got overcharged price of 39.99 the same game is 14.99 at Walmart so it’s not a mistake, Salesman would t let me speak to a manager and said games change prices a lot by 20.00 apparently. What a scam box says 19.99, receipt says 39.99 basically tough on any resolution.
Great customer service and knowledgeable staff
The staff wasnt very helpful and cared more about their conversation then helping us
Worked here for a while over the winter and got to say one of the best experiences! All of the staff is friendly and any new hires since my time there have been awesome and super helpful
Always go to this specific location for the excellent service but today (08-19-22 8:00pm) I went in & guy didn't know shiiiit!!! Horrible told me I didn't have points went to my app almost 40,000 points.....
Sometimes there is good customer service and friendliness; other times a lack of decent service and workers are somewhat rude. The inconsistencies of the employees makes me want to shop elsewhere.
The manager will not take back anything defective. I’ve never understood managers like this. She might save $2 in the moment, but will lose the customer in the long run. She has a vibe of like, “I don’t need your business”, but does it with a smile on her face in a condescending way. She has no warmth to her.
Ok deals except for birthday anniversary
Chain retailer offering new & used video games, plus consoles, controllers & related gear.