The Vitamin Shoppe
Retailer of nutritional supplements
- Kerbside pickup
- In-store shopping
"Helpful staff and great selection of vitamins and supplements."
"The staff I've met with so far don't appear knowledgeable about the products."
"It has good customer service and good prices."
This was my first and last visit to this establishment. As I was narrowing down my purchase, I noticed the worker behind the counter became irritable. I then watched him walk towards the drink machine and that's when he started cussing and using the F word several times. At that point, I felt unsafe and unwelcome. Beware!
Hi, I’m sorry to hear you had a bad experience with our team. I would like to know more about what happened so that I can provide an appropriate response for you and other potential customers. Please get in touch with us at [email protected] or 866-293-3367 (M-Sun 9am-9pm ET) so we can discuss this further.
Walked around for quite a while and was never acknowledged once. Didn’t even look up from tasks. No hello, can I help you, or goodbye as I walked right past the guys working. I’ll just spend my $90.00 on protein from Amazon. You need to step up costumer service if you’d like us to leave the couch to come in and shop. Never even found what I was looking for.
I decided to up my rating to a five star after I left a three star review two years ago. At that time of the lower rating the employees were honestly quite useless. I mean I was praying for kiosks to come in there. Recently I was dreading going in there but I decided to go because I am addicted to protein bars and the guy who seems to run it now is very professional, accommodating, pleasant to talk to both in person AND on the phone, which is very appreciated trying to call ahead and ask if something's there or see if such a and such is going on, or what have you. Vitamin shoppe as a whole also has a pretty decent store brand. Actually, I like a lot of their products, plus they have more sales and I'm not one to buy supplements based on a price if I think the quality will suffer but I truly do like the vitamin shoppe brand and it's lower price is just a bonus. I'm giving five stars this time because of the shift of employees and because I'm rooting for vitamin shoppe to stay open because most supplement stores are on the outs. (not sad about gnc tho)
1st time in this place. Wow quite the selection. Will totally come back when I am out that way. I wish it was closer, but still a great store. The person there was helpful.
The staff I've met with so far don't appear knowledgeable about the products. Plus, they don't know what's really on sale. They don't carry a lot of things either. I'm ordering online from another reseller from now on.
The blonde woman with sleeve tattoos was quite possibly the worst human encounter I have experienced since moving to Denver. She made no eye contact with me when I walked in and kept typing which was fine. I walked up and attempted to politely wait for her to finish, but she decided without looking up to say “can I help you?!!” In this disgruntled voice said “ oh sorry, yes, was going to wait for you to stop typing. Her following remarks were an attempt to get me out the door with no real information in a voice that made me feel sorry for her. Why would you have such a disgruntled angry employee as your manager? Going to have to call corporate about this one. Don’t need my access to vitamins predicated on nice people working in the store next to my house.
Their website stated that they close at 8pm, when I arrive to the store no hours are posted anywhere and they were closed. Learn how to retail.
We are so sorry that your experience did not meet your expectations. Thank you for taking the time to make us aware so that we improve. Please feel free to contact us by email at [email protected] or by phone at 866-293-3367 (M-Sun 9am-9pm ET), and we can provide further assistance.
Best Vitamin Shoppe location in the metro area always fast always knowledgeable always happy to do business here
Dear Patrick, We’re so happy to hear you had a great experience at the Vitamin Shoppe. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Matt was extremely helpful. When in trying to find a natural way to help with my ADHD without wanting to lose the energy but increase the focus. He was very personable and knowledgeable and didn’t try to sell us the most expensive item but instead showed us a variety and even noted the one that was most expensive was very pricey. The fact you didn’t try to hide that meant a lot and gained my trustWhich led to us buying a couple different supplements for me and some energy B12 for my wife. Five stars all the way around from my experience thanks to Matt.
Always has what I need. It has good customer service and good prices. I can order online and pick it the same day. There's nothing more I can say.
Chain with a wide range of nutritional supplements, vitamins & herbs, plus bath & beauty products.