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AutoZone Auto Parts

  • Delivery
  • In-store pick-up
  • In-store shopping
12760 Colorado Blvd, Thornton, CO, 80241, United States
Open · Closes at 10 PM
autozone.com
+13032545352

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 9 PM
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM
Saturday
7:30 AM - 10 PM
Sunday
8 AM - 8 PM
Monday
7:30 AM - 10 PM
Tuesday
7:30 AM - 10 PM
Wednesday
7:30 AM - 10 PM
Thursday
7:30 AM - 10 PM
Friday
7:30 AM - 10 PM

Reviews

5
63%4
19%3
8%2
3%1
7%
4.3
337 reviews

Summary

"Very friendly staff and incredibly prompt service!"

"The people at this location always go the extra mile!"

"Rude and disrespectful manager laughing as we walked out empty handed."

Viki Duvall · 8 months ago

It was new battery time for our cars. We bought two, and my son learned how to install a car battery. I like that the take the old batteries for recycle as well.

Owner's response · 8 months ago

We're happy to hear that you had a great experience at our store, Viki. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We look forward to helping you out again!

Kellie Hatanaka · 8 months ago

Staff is usually helpful but I can’t understand why there are 5 people working in the store on a Saturday but only one looking up parts and ringing up orders. I understand that online orders have caused a shift in how stores do business but two folks stocking, two fulfilling online orders when there’s a line 5 people deep is annoying. AutoZone has some of the best prices and usually has what I need in stock so I keep coming but hate wasting 20 minutes in line on a Saturday that I could be working on my car or doing other things.

Owner's response · almost 8 months ago

We're sorry for any inconvenience, Kellie. We want to make every experience easy and seamless for our customers. Please send us an email at [email protected] so we can look into this and follow up with you.

Justin Vaughn · 9 months ago

Michael knows what he's doing. This guy knows the side of customer service that no other store seems to know. Attentiveness and care for the customer in the store or on the phone, who might be trying to get his/her daily back on the road. This guy needs recognition and a promotion.

Owner's response · 9 months ago

Thanks for the shout out, Justin! We pride ourselves on our crew's excellent customer service and extensive product knowledge. It's great to hear Michael took care of your automotive needs. We look forward to helping you again soon.

Isaiah A · 8 months ago

Came in Aug 2nd at 9:00 two lady's working one a manager who was very helpful and the other not so much ask for help finding a item and the young lady pointed at door and said should be somewhere over there no help what so ever the manager helped me find my product and was very helpful the other lady should find a new job if she can't do what was simply asked of her and the young lady was more happy to help one of her friends having a good conversation outside definitely poor work ethic on her end autozone do better

Owner's response · 8 months ago

Hello Isaiah, we appreciate your feedback. Please reach out to us at [email protected] so we can follow up with you. We want to ensure that our crew consistently delivers the same standard of customer service. Thank you for trusting AutoZone.

Huy Nguyen · almost 1 year ago

Brandon was awesome! He helped me change out my busted headlight and also educated me on things about my car for future reference. Would definitely go back for any auto parts and help.

Owner's response · almost 1 year ago

Thanks for the shout out, Huy! We pride ourselves on our crew's excellent customer service and extensive product knowledge. It's great to hear Brandon took care of your automotive needs. We look forward to helping you again soon.

betty shreds · 9 months ago

Early yesterday I was in the store and a female employee was acting really weird and was moving around oddly. I brought the strange behavior to the attention of another employee and she seemed surprised when I asked if the other person was high, asked what I noticed and said I could ask her for help if I needed anything. The employee who was acting odd went to get a gasket for me but took too long so i left and went somewhere else. It was really uncomfortable and weird.

Owner's response · 9 months ago

This is not the impression we want to leave, Betty. We're disappointed to hear you did not have a great experience with our team. Please reach out to us at [email protected] so we can follow up with you. Thanks for choosing AutoZone.

Michael Bean · 1 year ago

I came in here later at night and was immeditaly greeted by two guys who were eager to help. Store was empty, and these guys took the time to show me exactly where what I needed was, give me tips on install, and get me out of there. Good experience. Thanks!

Owner's response · 1 year ago

We're happy you had a great experience with our team, Michael! You can always count on us to help you out with your automotive needs. Thank you for trusting AutoZone!

Mehr Cheleh · almost 1 year ago

Zero customer service ,I went there today the guy with Zero attitude gave me wrong filter and good thing try it there to change my filter but find out he gave me wrong one. I went to him and told him you gave me the wrong one , he became so upset when I told him I want to return it and gave me hard time. I won't recommend to anyone to go there

Owner's response · almost 1 year ago

Hello, we're sorry to hear you didn't have the best experience with our team. Please contact us at [email protected] so we can continue to hold ourselves to the highest standards of customer service and professionalism. We hope you'll give us a chance to turn things around next time you visit.

Lizbet Lujan · 1 year ago

Ruben was great, very helpful & even though it was a short store visit got my new key fob battery in so quickly. Was in & out of the store with a breeze. Great customer service.

Owner's response · 1 year ago

Hello Lizbet, we're glad to hear Ruben helped you out! We want to make sure we're providing excellent service. We hope to see you again soon!

Candace Cook · more than 1 year ago

Brandon the manager was amazing! I came in late around 9 pm and needed my battery checked (I had to jump my car multiple times the last few days). He installed my new battery, was very informative, and also pleasant to talk to. He saved me money and he also knows the store inside and out! It took less then 3 minutes for him to install my battery safely. Great customer service. Thanks Brandon !!

Owner's response · more than 1 year ago

Thank you for the shout out, Candace! We're glad to hear Brandon helped you out with everything you needed. We want to make sure we're providing you with excellent customer service. We hope you visit us again soon!

Photos

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Recycling

Batteries

Payments

Debit cards
NFC mobile payments
Credit cards

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