Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Great service with a wide selection at affordable prices."
"Always the best auto parts store good prices and friendly staff"
"Needed a new headlight bulb on my way home from work the other day."
Had great service. Needed a battery replacement, and Blue was extra dilligent scraping my terminals and explaining everything. I'll be back.
Hello, Truman. Thank you for taking the time to write your review of our Wadsworth Blvd location. We are so pleased to hear that your experience with us was positive! We always want to ensure we are going above and beyond for our customers to assist them with their automotive needs. We look forward to seeing you again soon and thank you again for choosing Advance Auto Parts.
Nathan is the man! This guy went above and beyond. He's a true asset for Advance Auto Parts. Thank you!
Thank you for taking the time to leave this 5-star review for our Wadsworth Blvd & Arkansas St location, Brent. We are happy to hear that Nathan was able to go above and beyond to assist you with your automotive needs. We have forwarded this to our Field Leadership Team so that Nathan can be recognized for his hard work. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.
Will NEVER SHOP THIS COMPANY AGAIN! My sister purchased a starter. She didn't need it. She had stage IV cancer and died. After she died we found she had not returned it. We produced the receipt and was told it was past their 45 day return period and manager would not return it. Called corporate and manager lied to them, telling them it was not new. Lying $#@%^&!. I will never spend a dime in this store ever again. They are heartless liars with no clue about real service. Spend your money with a company that cares.
I am terribly sorry to hear about this Debra. We are sincerely sorry this happened and want to make it right for you. I am going to escalate this to the DM to make sure they can help with the issue and get them to reach back to us. Can you please call in at 1-877-238-2623 and provide us more details to contact you so we may reach out to you as well with a resolution once we hear back from the management team. Thank you for contacting Advance Auto Parts!
Stopped in for a battery check and was lucky Dustin could help. He was super knowledgeable and professional. I will be back just because of the exceptional service I received.
Hello, Justin. Thank you for taking the time to write your review of our Wadsworth Blvd location. We are so pleased to hear that your experience with us was positive! We always want to ensure we are going above and beyond for our customers to assist them with their automotive needs. We look forward to seeing you again soon and thank you again for choosing Advance Auto Parts.
Just don't ask Kelly to ship UPS on Saturday, or he'll try to send you another mile down the road.
Thank you for taking the time to leave this review, Robert. We would appreciate any additional information you have regarding your visit to our Wadsworth Bvld location. We always want to ensure we are going above and beyond for our customers to assist them with their automotive needs. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.
Can not print a receipt that was supposed to be emailed to me when it wasn't. I did get the rewards for my purchase but no receipt and had to go back to the original store I bought from. Also, they had a license plate cover for sale for $24.99 here but went to the Littleton store and it was $24.99 there too. But when I checked out it was $29.99... It was the same frame at both stores for the same price. When that happens you sell it for the price advertised... But not them, they say too bad, it was mislabeled...
Thank you for taking the time to leave this review! We do wish to provide exceptional service to all of our customers, and we're sorry to learn that your experience with our Wadsworth Blvd. location resulted in a 2-star rating. We unfortunately do not have the ability to reprint receipts. We've forwarded your feedback to the field leadership of this store so they may use this as a training opportunity. We certainly hope for another chance to earn your business in the future. Thank you for shopping with Advance Auto Parts and Batteries, we look forward to seeing you again!
Walt is AWESOME! Knowledgeable friendly and quick service. Online pickup and perks to save money make it all even better. Great location, as I've had customer service issues with others. Definitely my go to spot for Advance.
Horrible place! I only go here if it’s a last resort and now I’m really regretting it. I purchased a loaner tool set. Btw it was damaged, before renting it out to me. I addressed that with the cashier. Returned it an hour later that same day. Since, it turned out the tool didn’t work at all for me hence damaged tool. They gave me the Receipt 🧾 . They told me it would be refunded to my account in 2-3 days. However, it’s been over two weeks now and still no refund has been applied to my bank. Purchase was over $100. I wouldn’t do business with a company like this! BEWARE!! I’ve been trying to get a hold of a manager that can help me, for past two days and I have been unsuccessful. Plenty of places around that have way higher standards and willing to do anything for you, to get what you need for parts or tools!! Extremely inconvenienced and waste of my time. No one has gotten back to me to address my situation.
Mehdi, we thank you for shopping with our South Wadsworth Boulevard location. It can take 3-5 business days generally for a return to process but if you are not seeing the return yet then we do suggest contacting your financial institution. You are also welcome to contact our support center directly at 1-877-238-2623 and we can investigate the refund more on our end as well. We do look forward to assisting you if needed.
Service was not my issue with this place, staff is very friendly and try to be helpful. My issue is that the parts they sell are cheap but not at a cheap price. Basic parts are not stocked. I usually would never go to this chain of store but was in a pinch and they were the closest which still didn't matter because they did not have the part I needed. There are many other options that are better
Hi Justin, we appreciate you leaving your 2 star review of our Wadsworth Blvd location. We love to hear feedback as it is very important to us. We do our best to maintain inventory for any part needed so it is helpful to hear when we fail at that. Please feel free to continue to leave us any comments on any future visits. We hope in the future you will give the store another chance.
AJ provided to notch customer service despite being the only employee at the front as multiple customers entered the door. He made me feel appreciated as a customer and helped me find the item I was looking to purchase. Thanks for hiring friendly and capable people like AJ!
About
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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