Advance Auto Parts

Unfortunately didn't make a purchase at this store. The manager Mark directed me to make the purchase online instead of helping me in his store to earn my business. No customer service 🤨 He's supposed to be the manager. He could've done an override. Other retailers have provided this kind of service in store. I'll drive the few extra miles to any other advance

Always by my parts at advance Auto I've always been a member ever since I could fix a car or trucks 🛻🛻🛻🛻 I just never get any coupons in the mail I still need to get some rotors and break pads

I always mildly panic when there's people waiting in line behind me but the clerk was very calming and kind. He took the time to find my account which was nice. I got what I went in for and got out in a timely fashion.

I buy a LOT of Auto Parts and get them from the 4 main stores. Aa, Az, Np, and O'r. The one I visit and get the most from is Advance on 104th. They have what I need, when I need it. If by chance they're out, Marc finds them, and has a receipt in my hand so the order's ready when I arrive! Last week he was giving me my order and I digress into a sob story about a month long hunt to locate wheel bearings and races for a 97 F250 HD 4x4 Extended. No sooner did the last word leave my lips, Marc spins the screen and asks they look somethin like this? Yep trouble is it came with 4 different axels. Three or four questions and he located the right parts across three different stores. I walked out with receipts and picked them up on my journeys. Thank You Marc!

Was recommended to this store by another AAP. Called, put on hold for 20 minutes. Called again and never answered.

Went in to do a starter warranty exchange. I was helped by Marc. Marc went above and beyond in helping me. He called another store for my receipt (I didn’t have mine). He was kind, listened, and extremely helpful. Will be coming back again. Marc is awesome!

Well I was happy they had my part that's about it. Ordered it online because I had 15% off, went in store about 10 mins later. That's when I met the not so wonderful associate ALEX , he was rude about even looking up my order because I said I put it in about 10 mins ago. " takes 30 mins you have to wait" in a rude manner. I was like ok no problem. Walked around and found a window decal that was marked down to 3 bucks from 12. nice! Went back up about 10 mins later and a different extremely nice associate (didn't catch his name) had my part in his hand. He Was ringing me up for the sticker and it came up to 0.05 and always rude and helpful Alex noticed and said it's discontinued and took the box away. I said I didn't mind paying the 3.99 for it but apparently that was not ok according to the wonderful Alex. I'm assuming he wanted the decal for his subaru out back. With employees like that I will stick to the way more helpful autozone up the road.

It was set up great and the employees very friendly and are so willing to help and determined to find parts you need..Mark supervisor is friendly and reserved and also tries to see what his team can do to help ...and Alex he goes the extra mile to be helpful to customers and seems to know what he's talking about which is awesome . Mark seems to have his team on the same page they all are helpful.. thanks again

Great experience! Fast friendly service. My car battery was having a hard time starting my car, which I've experienced before about 3 years ago when the battery did die. So I took my car to advanced, they tested the battery with their machine, found my battery was near death, offered to switch it out for me right then and there. No charge for the service, just the cost of the battery.

I called ahead to ask if they had tire chains for my vehicle & they confirmed my size, took down my info, and told me to come in. I arrived to a rude cashier who said they don’t even sell tire chains! Your customer service is horrible.