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Summary
"I can't recall an experience of this level of such incredible guest service."
"Staff helpful, tons of parts if they have it they get it quickly."
"Great service and prices ."
Love this auto parts store. Staff is amazing, friendly, and so helpful. I ha Scott H. Offer to put a tail light lens kit in for me. He is amazing! Highly recommended!
Thank you for the shout out, Ginny! We're glad to hear that Scott made sure you were taken care of. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We look forward to helping you out again!
Today I met with Brandon, he immediately helped me as soon as I walked through the doors and I thought there would be a convenience/labor fee but nope. Just the kindness of their heart helped me fix an issue I had been struggling with in the heat.
Thanks for the feedback, Idania! We're glad Brandon was able to help you out. Customer service is a priority for us, and we appreciate you taking the time to let us know how we're doing. We hope to see you again soon!
Yesterday I went into this location and was helped by Scott H. He was extremely helpful and did a great job solving my problem! This store is lucky to have him and hope is employed for a long time
Thank you for shouting out Scott! We know we have the best crew around and we take great pride in our customer service, Brandon. Thank you for trusting AutoZone, and for sharing this experience.
Scott went above and beyond to remove the other battery (wrong battery sold to me by another autozone) and get me the right one and install it. He also checked the check engine light codes and provided me with all the information I needed. I have never received such outstanding service before like what I received from Scott today. I will come back again and again because of him!
Thanks for the shout out, Chanel! We're happy to hear that our crew helped you out with installing your battery. We always want to make sure we're providing you excellent customer service. Thanks for trusting AutoZone!
Thank you so much to Scott H for your excellent customer service! Really appreciate you helping me with my battery today!! -Kristen
Thanks for the feedback, Kristen! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Depends who is working the counter... Could be 5 stars some days my last experience wasn't horrible, but can't say I was impressed.
This is disappointing to hear, Joe. You should expect the same great service at every visit. Please reach out to us at [email protected] so we can follow up with you. Thank you for your feedback.
Great store. Very helpful. Went in for 3 items and one we almost got the wrong one. Brandon helped fix that and secure it at another store so we could it tonight. He called ans made sure it was at the store.
Thank you for the shout out, Katrina! We're glad to hear that Brandon made sure you were taken care of. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. We look forward to helping you out again!
Downloaded the App which told me which store had the product I needed. Very helpful and the Staff member who assisted me was very nice.
Thanks for the great feedback, Jacqueline! We love hearing about our great team. Customer service is a priority for us and we appreciate you taking the time to let us know how we're doing. Thanks for trusting AutoZone!
Brandon went above and beyond to help me! Thank you so much he was a life saver!
Thank you for the shout out, Aaliyah! We love to hear about our fantastic crew and their hard work. We want to make sure we're providing you with excellent customer service. We look forward to helping you again.
Scott was super helpful and quick in resolving my issue with my battery today. 10/10 would recommend!
Thank you for shouting out our amazing team, Lexie! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
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