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Wells Fargo Bank

    7401 Federal Blvd, Westminster, CO, 80030, United States
    Closed · Opens at 9 AM Mon
    wellsfargo.com
    +13034260500

    Hours

    6a
    8a
    10a
    12p
    2p
    4p
    6p
    8p
    10p
    Saturday
    9 AM - 12 PM
    Sunday
    Closed
    Monday
    9 AM - 5 PM
    Tuesday
    9 AM - 5 PM
    Wednesday
    9 AM - 5 PM
    Thursday
    9 AM - 5 PM
    Friday
    9 AM - 5 PM
    Saturday
    Open 24 hours
    Sunday
    Open 24 hours
    Monday
    Open 24 hours
    Tuesday
    Open 24 hours
    Wednesday
    Open 24 hours
    Thursday
    Open 24 hours
    Friday
    Open 24 hours

    Reviews

    5
    31%4
    5%3
    3%2
    8%1
    54%
    2.5
    106 reviews

    Summary

    "Extremely rude and unprofessional service"

    "ATM’s never work, always seem to be broken or out of cash"

    "The staff is super nice hands down."

    Jam Bacchus · 1 year ago

    This is the armpit of Wells Fargo branches. In the past 26 years I have heard people bad mouth Wells Fargo but never experienced what they have until walking into this location. As soon as you walk in you can tell something is broken. I did not deal with the tellers but I can tell you the so called “bankers” don’t care and should find a different job they enjoy doing. They have plenty of time for smiles and chit chat when dealing with each other but their unhelpful attitudes come out when dealing with customers. They have no respect for appointment times and do not care about the customers. There is clearly a lack of leadership in this branch and something drastic needs to be done to turn this place around. I took my business to Bellco.

    Owner's response · 1 year ago

    I'm disappointed to read your review, and I'd like to hear more about your experience with the associates at this location. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and address along with a link to your Google review. I assure you I’ll do my best to address your concerns. Thank you. -Angel

    manuel carmona · 1 year ago

    I showed up to my appointment on time to open up my business account. The person that was supposed to help me showed up 10 minutes late. There was a line at the register and they were calling for Tyler assistant. She look like she was in a hurry and came up to me and asked me if I needed help I said yes I have an appointment at 2 o’clock and she said OK. What are we doing today and I told her we’re opening up a business account. I already have all my paperwork ready and everything and she said she wouldn’t be able to help me.

    Owner's response · 1 year ago

    Hi, Manuel. I'm sorry to hear about your experience at this location. We want to learn and improve from this feedback, and I'll do my best to ensure this matter is addressed. Please send an email to [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include a link to your review on this Wells Fargo location as well. Thank you for your time. -Isaiah

    Alex Jaumann · 1 year ago

    I set up a notary appointment and called to ask a question about the document I was notarizing. I tried calling 4 times, but every single time they didn't pick up and sent me to the nationwide customer service line. Even when I asked the national customer service reps to patch me through to this branch they didn't pick up.

    Owner's response · 1 year ago

    Thank you for bringing this to our attention, Alex. I am sorry to hear about your experience with us by phone and I will forward your feedback about your experience to the appropriate team. Please send me an email at [email protected], including your full name, phone number, and the link to this Google review (no account numbers). I look forward to addressing your concerns. -Isaiah

    Katherine Suazo · more than 1 year ago

    Zero Stars. Everyone working inside is lazy. The line was to the door and only one person was a the counter while everyone else was standing around pretending to be busy. There were 3 people who came from the back but still didn’t help at the widow. The only teller at the window was very rude and didn’t accept the government issued ID from my Colorado app. Wish they would have a sign so I didn’t have to wait for 45 minutes in line 👎🏻👎🏻👎🏻👎🏻 This location sucks EVERY TIME I come. New management please!

    Owner's response · more than 1 year ago

    Hi, Katherine. I'm sorry we haven't been providing the customer experience you expect from us at this location. To ensure I can forward your concerns to the appropriate team, please email me with some details about what happened at [email protected] (no account numbers). Be sure to mention your review and Google username so I can keep an eye out for your message. I look forward to discussing this further. -Nick

    David Caruso · 2 years ago

    This is the Worst Wells Fargo on the planet. It’s close to My business so I come here often to deposit cash into my business account. The line is ALWAYS out the door with one or two tellers working at a time while other employees wander or congregate. Now it has been “temporarily” closed for weeks. I have been with Wells Fargo for 13 years. I will be switching all of my business accounts and personal accounts to a different bank. Wells Fargo has gone into the gutter with poor customer service and long lines at every branch. Avoid this branch at all costs!

    Owner's response · 2 years ago

    Thank you for your detailed review, David. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

    Steven Cary · almost 2 years ago

    Ahai at this branch was incredibly rude today and unhelpful. I'm considering closing my account after such a horrible experience. Not one single time in over a decade of using this bank have I not been able to resolve an issue, until today.

    Owner's response · almost 2 years ago

    Thanks for taking the time to share, Steven. I want to make sure any outstanding concerns you have are addressed. Without using account numbers, please email [email protected] with some additional details about your experience and include your Google username. I look forward to hearing from you. -Casey

    Frank Ramirez · almost 2 years ago

    This is the worst bank I have ever dealt with. I tried setting up with automatic payments to pay a credit account, the hassle to do this is ridiculous. I'm going to go get a loan from Chase Bank to pay off this account. I will never let another loan officer pull a loan from Wells Fargo Bank. Terrible Bank service, I am so very frustrated.

    Owner's response · almost 2 years ago

    This is not the customer experience we strive for, Frank, and I want to make sure the appropriate team addresses your concerns. Please mention your review and Google username in an email to [email protected] (no account numbers). I truly appreciate your feedback and look forward to discussing this further. -Casey, Wells Fargo HL Social

    piknik · 1 year ago

    Never enough tellers and always too busy. Better off going somewhere else.

    Owner's response · 1 year ago

    Thanks for bringing this to our attention. I apologize for the inconvenience this has caused you. To ensure I can forward your concerns to the appropriate team, please mention your full name, phone number, mailing address, and the link to your review in an email to [email protected] (no account numbers). Thanks so much. -AJ

    Brenda Seber · 10 months ago

    Why are the Wells Fargo ATMs always out of cash?

    Owner's response · 10 months ago

    Hi, Brenda. ]Thank you for reporting this information to us. I'd like to help look into this issue for you. To do so, please email me at [email protected] with the applicable ATM error message, and more details about what happened (no account numbers). Please be sure to include a link to this Google review. Thank you. -Anel

    Jay Jay · 5 years ago

    These guys sure are a top notch team :) I opened my account at this branch a few years back when I first moved to the area. Even back then they were great, team has changed a little bit since then, but, I still can't get over how professional and helpful they are here. Most specifically Mr Fernando, I came in today with just a few quick questions with a banker and he went above and beyond fixing the issue and even helping with better options moving forward :D Also manager Mr Alfredo came over to help and was very polite. I don't say this often, this place has always made me feel like family and that they really do care, appreciate you all and always a pleasure :)

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance

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