Chase Bank

I called this bank to ensure that they would have a notary in and they assured me they would and that they had over 4 notaries on staff. I even asked when I should come in and the woman said I could come in whenever. I arrived and waited for 20 minutes to be told the notary would not be available and that they could not help me even though it was time sensitive. This is why I called beforehand because I knew something like this would happen. Very disappointed and going to take my accounts elsewhere.

Very rude and unprofessional tellers, they always blame me about the deposit not going through. They have told me that the deposit would be faster if I would put the money orders the right way. Like if that’s not part of the position they’re in. You are the teller. I’m just the middle man here. Delivering a deposit.

Worst location ever. The one ATM never works (the second was removed). No public bathrooms, dangerous location. Please close this office and do better.

They lie at this location, they tell you that all customers service have appointments and can’t attend you when they don’t have anyone at their desk. I had to make an appointment 2 weeks out just to go to my deposit box. I can’t even access my items when I need to, it’s Incredible that you have to beg just for someone to help you. All I needed was 5 minutes of their time. A lady called May Lin Campusano pretty much told me that she will take me to my deposit box for 5 minutes just so I can stop complaining, who says that to their customers! That was very disrespectful! I have never been treated like that. This location needs better management and professionals that can assist to their clients in a better manner. Never had any other issue with other Chase locations and if this is the treatment in my local Chase, I will definitely take my business accounts to another bank!

They are robbing our money and don’t want to give us are pay check I deposited and canceled my account without any notice and are denying everything even though we already did everything they ask!! *DONT COME TO THIS BANK*

Customer service was nice and helpful, and the place is usually empty, so you won't spend a lot of time in line here.

I had a really terrible experience trying to open an account at another branch, but then when I came into this branch, everyone was so lovely. Anjelica took the time to listen to all the trouble I’d had and was very empathetic. Chatting with her was the most fun I’ve ever had opening a bank account. And then the branch manager came over to say hello and apologize for my previous experience and then he called me later in the day to follow up! I really appreciate their attention and kindness.

Really won't cash a $150 check with the Colorado digital ID! Joke!!! Thank God I do not bank here!!

That White security guy is rude when I asked him for direction he got mad at me that its not his job to help the coustomer. It was an awful experience.

I had an appointment with May Lin for an issue with one of my business accounts and it went very well. She made the experience very easy for me to understand and answered all my questions so I felt confident in my decisions. I’ve had bad experiences at other locations but this was the first time I felt I left with everything I needed to know.