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U.S. Bank Branch

  • Drive-through
1451 Galena St, Aurora, CO, 80010, United States
Closed · Opens at 9 AM
usbank.com
+13033672410
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 1 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 1 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
9 AM - 5 PM

Reviews

5
47%4
5%3
0%2
5%1
42%
3.1
19 reviews

Summary

"Kindness attentive employees"

"Don’t open the line closest to the atm!!"

"Theses lady bankers don’t have a clue to friendly speedy and clean !!!!"

Steven Guzman · almost 1 year ago

I loved this branch so much its fast and convenient and ever since they installed the new atm it's been better counts more faster then the old one had enough space for checks and cash except for the old atm outside that has a limit how much it can receive but yes even the branch people are friendly and helpful but one recommend thing that the branch should do is to fix the tap i always tap with my phone but it says it's taking longer please tap again I did in 2 or 3 times but yes I had to walk over the old atm again and the tap did work but at least the branch didn't remove the old atm.

Shaleece · 1 year ago

This review is solely based on eight years ago to whoever was the branch manager at the time, today you are on my mind heavy and I just want to thank you for the help that you gave to me that day. I will never forget that. Thank you

Owner's response · 1 year ago

Wow….5-stars! It sounds like you had a great experience. Thank you for sharing it with us. We will be sure to pass on your compliments. I hope you have an amazing day! ^Kortnee

Bezhan Urfonov · 1 year ago

I’m happy with USBank. Not this time. I googled closes USBank branch to get cashiers check, I thought they will take care of me but didn’t

Owner's response · 1 year ago

Hello, Bezhan. Thanks for taking the time to leave a review. I am sorry to hear you didn't get the service you expected when you visited this branch. If you'd like to discuss your experience in more detail, please send us an email to [email protected] detailing the experience, including your phone number and reference number 6066. We will give you a call directly. We look forward to hearing from you. ^Heather

Ashley Lewis · more than 3 years ago

This location is set up terribly they had one lane open and it was so long that it was running into the street. We just needed the drive through atm and couldn’t access it cause of the line for the teller. Don’t open the line closest to the atm!! It would allow people to access the atm

Owner's response · more than 3 years ago

Hello Ashley, thank you for taking the time to leave a review. We’d like the opportunity to review the situation on your behalf. Please send us an email at [email protected] with your phone number and reference number 8923. Once we receive your number, one of us will give you a call within 2 business days. We look forward to hearing from you. ^Chris

Stephanie Baldyga · more than 6 years ago

We noticed we had been over drafted a day after and we had overdraft protection. We went in to ask why there are now two overdraft fees and they proceed to tell us we do not have overdraft protection and they would not reverse our fees. Merry Christmas to you too we will take our account somewhere else.

Jaycee Hill · 7 years ago

I went in to create an account a MONTH AND A HALF AGO, literally just got my card today. Not only did i recieve my card well after the 7-10 day period, i can't use it because the PIN i created while at the branch to access my card doesnt even work. Absolutely garbage!!

Magaly Fernandez · 7 years ago

This location is one of the most dirtiest I have ever been in. Come on... US Bank what a shame. The carpet looks worst than at rent by day motel and don't get me started on the decor (if you can consider what they have decor).

xD3NV3Rx · 6 years ago

It’s the worst Us bank I’ve been in. Theses lady bankers don’t have a clue to friendly speedy and clean !!!! I did say bankers not tellers...Save your time and go to a different bank! They serve no star

DaemonM · almost 4 years ago

Hours posted as open but oldish looking handwritten sign stated lobby temporarily closed for unclear reason

Owner's response · almost 4 years ago

Thanks for taking the time to leave a review, Damon. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. While this branch is temporarily closed, you can find a list of nearby locations using the Branch Locator at usbank.com or on the U.S. Bank mobile app. Customers can also bank digitally using our website and mobile app, or by calling 800.USBANKS. ^Heather

Gaby Duran · 4 years ago

Still the worst bank ive been to... they keep removing my reviews!!!

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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