Chase Bank

Came in today and all three of the staff I had to talk to regarding my account were so kind and helpful!

The woman who answered the phones on 8/2/2023 at 9:50 am is unprofessional and hung up on me and is ignoring my calls.

Came at 12:43 pm Saturday.. closed unlike the operation hours said it was open till 2pm

I've never had a bad experience here. The banker assigned to me, Hannah, was very knowledgeable and helped explain things in a way that I understand. I even got a follow-up call from her to check in and make sure things were still smooth with my new account. Highly recommend!

Do not trust Chase bank for any loans. Cardholder since 2005 100 percent payment history. A mail issue delayed a payment, made that payment plus another. I was reassured it was fine. 2 weeks later they took away all my available credit line, this in turn lowered my credit score 15 points. Do not trust them.

Vivian brings back the feel of customer service banking. She is awesome! I will continue to go out of my way to go to her location.

Worst Chase Bank branch ever. Always a wait and understaffed. I’d rather go to the DMV. Well worth the drive to go to the 35th ave branch. (I wrote this review while in line)

This bank is in the most inconvenient location imaginable. You can't drive up to the bank or the ATM, and it's impossible to find parking anywhere close to it. Chase as a whole is a very good company, but this location is unusable.

Unable to get in to put items in my safety deposit box. Bank unwilling to work with my hours to come into the bank. No notice about the branch being closed.

Super friendly, helpful, and efficient staff!