Wells Fargo Bank

Changed my grandfathered account with no fees, to a fee account after I was told they would not. Dont see how thats legal ill close it soon there are plenty of other free places to bank.. Wells is sketchy and they have been caught and fined for their B.S. !! I would highly recommend another bank!!

If you want to be treated like a 2nd class citizen; if you want to experience awful customer service; if you want to go into a bank feeling like they’re doing you a favor, then this is the place to be! Direct deposit customer for over 5 years got told they’re closing my account because of a “tirade” of mine. Well, after essentially being told I’m not trustworthy by not cashing a cash check of mine you’d be irate as well. Good riddance Wells Fargo!

Extremely Rude! Belligerent staff member condescendingly verbally attacked me and threatened to call the police because I dare pulled out of the ATM and parked in the teller tube booth for 60 seconds while I rearranged my ATM deposit instead of make the person behind me wait for the ATM. There was absolutely no traffick and 4/5 lanes for people to drive up to. I quickly rearranged my deposit and pulled back up to the ATM an all of 120 second ordeal. He didnt ask if I was confused or needed help he just immediately with an aggressive attitude called me mam (clearly a man) and began belittling me and trying to make me feel stupid and proceeded to tell me he was calling the police. Well done sir 👏 do you feel like a big man today?

This review is long overdue, but Zach was a great help when I needed some documents notarized quickly. Very knowledgeable and professional!! Will go to him again when I need more documents notarized.

I have visited this bank hundreds of times to the ATM and inside to see the bankers for the notary and various other services. Ive noticed a steady decline in the behavior by the staff over the last few years. Here is an example: I went in at about Noon this past Tuesday to set up a simple bill pay. I was first asked to approach the counter, and then turned away by the cashier at the counter saying to come in on Friday a few days later to meet with a banker because apparently everyone was busy. There was no visible line or anything. I had taken time out during the workday to go the bank to setup some payments, They disregarded my time for no apparent reason. There were 6 hours before closing and I coldnt be squeezed in to see a banker for a simple bill pay setup? I was scheduled out 3 days for this service? I couldnt make it in on Friday becuse of work and my setup is still pending a week later. I have been a wells fargo client for about 23 years, Im disappointed in thier behavior.

Rude staff they wouldn't cash a government check that was drawn through their Bank told me that it was a deposit only and that in order to get my money I need to open an account there, they also said they needed two forms of ID I provided them with my driver's license my State plumbing card a state issued health insurance card a state issued OSHA safety card apparently none of which were sufficient they told me that I would have to come back with another form of ID and open an account because the check was deposit only I took it 5 minutes down the road to King Soopers and they cashed it without any trouble at all whatsoever. By the way it was the manager that blatantly lied to try to get me to open up an account at their known to be crooked Bank. Wells Fargo is known to have morality issues and I am reminded every time I try to step into one to do business.

I have been here probably 15 times. Of those 15 times, the ATM has been out of cash or not working 13 times. I went this morning to do a withdrawal and yet again it told me to go to Centerra or Fort Collins. Yeah, no. They also changed their lobby hours to open at 9am, which is super convenient for everyone in the world who has to work. Wells Fargo was the first bank account I ever had. Been with them for 26 years. Not anymore. I'm out. There are way too many other options out there that don't rip you off with new fees and can't give you your money when you need it. Bye Felicia.

The people are nice. Taking money out from inside takes too long. Only two tellers. I’d love to just use the drive up atm, but the atm is always broken or being worked on. I use the atm weekly and EVERYTIME I go to use it, it’s down. Fix your stupid atm.

I have been with Wells Fargo for 10 years. Tried to get an auto loan, after 2wks walked into CarMax and walked out in 2hrs (not with their help). Also deposited a large amount of cash to my savings... over 20,000. Received $00.11. Interest! Also had opened an unnecessary account for fraud. When I had a fraud issue they closed all my accounts! This is not a helpful place to bank No.. you call me!!!!

New ATM is a mess, says it can do 200 bills, yet can't handle 4 or the 5 I tried last time