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Wells Fargo Bank

  • Drive-through
7878 Wadsworth Blvd, Arvada, CO, 80003, United States
Closed · Opens at 9 AM Thu
wellsfargo.com
+13034675016

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
9 AM - 5 PM
Thursday
9 AM - 5 PM
Friday
9 AM - 5 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
9 AM - 5 PM
Tuesday
9 AM - 5 PM

Reviews

5
33%4
6%3
5%2
7%1
49%
2.7
85 reviews

Summary

"Recieved fantastic service and the banker was very helpful."

"Figure out how to schedule your employees breaks to serve your valued customers."

"Has drive thru and nice staff"

Sydney D. · 3 years ago

We moved branches from the location on 100th and Wads because the customer service here is 100% better. The staff and bankers are always friendly and attentive. They work to make sure you are happy with the service you receive. You are greeted when you enter the branch and someone is there to direct you to the appropriate person.

Owner's response · 3 years ago

I'm truly glad to read your review, Sydney, and I appreciate you taking the time to share these kind words. Have a great day. -Janet, Wells Fargo HL Social

janice vogt · 1 year ago

My family and I have been a members of Wells Fargo dating past 1992 here in Colorado and felt it overdue to leave a review. We value the service we always received at this branch. We appreciate you being open on Saturdays too. I would like to highlight, Fred and Marina's accommodating, friendly manner both are and all about business. Fred always has a smile on his face and a welcoming hand extended and believe he is the biggest supporter we have for our small and thriving business, we'd be little without them.

Owner's response · 1 year ago

I truly appreciate you taking the time to share these kind words with us, Janice. It’s wonderful to see that you had such a positive experience. I will make sure this feedback is shared with her and her manager. Thanks for choosing Wells Fargo. -Angie

Deborah Schultz · 2 years ago

I have been a customer of Wells Fargo for 20 years.... what does that kind of loyalty get you? NOTHING!!!! NO CUSTOMER SERVICE, Nobody will answer the phone at my local branch, so I wasted my time making an unnecessary trip to the branch, and when you do go into the bank, you wait 15 to 20 minutes to be helped while all the bankers are "busy" sitting on the corners of their desks and chatting with each other!!! Time to find a better bank!!!!

Owner's response · 2 years ago

Thank you for your detailed review, Deborah. I'm truly sorry you haven't received the customer service you expect of us, and I want to thoroughly review your concerns. Please email me at [email protected] with your full name, username, phone number, and address (no account numbers). I look forward to discussing this further. -AJ, Wells Fargo HL Social

mike Stettenbenz · almost 3 years ago

The two tellers were extremely helpful and were courteous. They were able to assist me with my transaction and answer any questions that I had. The service was quick and painless. I do wish that Wells Fargo would update/clarify the website/mobile app. As this location does not carry foreign currency, they have to order it for you. I could have easily did that myself, but according to the website it leads one to believe that they have the currency onsite.

Owner's response · almost 3 years ago

Thank you for taking the time to leave a review, Mike. I'm pleased to hear you had such a positive experience at this location. I can understand why you're frustrated about the Wells Fargo mobile app and website. Please email me more details at [email protected], and I'll ensure your feedback is addressed by a specialist. I ask that you also include your full name, phone number, and address (no account numbers). -Jessica, Wells Fargo HL Social

Brianna Larry · almost 2 years ago

Very disappointed in this branch, today's experience was not something I've experienced before, here. I called multiple times to schedule an appointment for something that was not listed on the mobile app. I was never told until today that I can select any one of those options regardless of the actual appointment type needed - and no one was answering - called from 10 am through to noon, breaks in between until I gave up and called the 1-800 to get through. Failed to write down who I scheduled it through but she scheduled me for 1 pm (its 12:27 @this point) for Matthew Ronald. I usually worked with Joshua Barajas but he has left the branch. Im there in the lobby and its 1:01 and Matthew is still with a previous client, no biggie .. Than its 1:10 and no word of when he will be ready, I'm on a tight time limit here, finally one of the tellers (who checked me in) comes to tell me that the broad that scheduled me didn't even put me in the system! And Matthew was going to be a while! I'm already very frustrated, explaining I gotta get back to work - he attempts to get another banker, Chris or Cris, to assist and says he will be about 30 minutes willing to squeeze me in and I stated that I couldn't wait that much longer, again gotta get back to work. Simply needed to get a document, one page, three lines signed, and proceeds to express attitude with me that 'I'm trying to help YOU out' - helping me out should've been the person I was booked with to begin with, signing my paper had the person I spoke to over the phone had scheduled me in the system correctly and had someone simply answered the phone. I kept cool as long as I could, walked out and had to find someone else. Loyalty to a bank means nothing if they can't even answer for those who bank with them and than wanna catch attitude with the customer! The audacity. We need more Joshua Barajas'.

Owner's response · almost 2 years ago

Thank you for taking the time to detail your experience. To ensure I’m able to look into this matter and forward your feedback appropriately, please send an email to [email protected] with your full name, phone number, and address (no account numbers). Please also include your Google username and mention you posted a review on a Wells Fargo location. -Casey, Wells Fargo HL Social

Nathan Payant · almost 2 years ago

Should have known from the many bad reviews on Google and Yelp that this branch is no good. I called ahead and asked if I needed an appointment to close a checking account. They said, no and to come on in. After driving nearly 40 mins to get there, I was told they didn’t have any availability and I should have made an appointment. I couldn’t believe they didn’t offer any other alternative. Avoid this branch!

Owner's response · almost 2 years ago

I'm disappointed to hear what happened at this location after you called ahead for an appointment, Nathan. If you'd like to discuss your experience with a specialist, please share some more details along with your full name, phone number, and address in an email to [email protected]. Be sure to mention your review and Google username so I can keep an eye out for your message (no account numbers). I appreciate your feedback and look forward to discussing this further. -Nick, Wells Fargo HL Social

Sharon Barry · almost 2 years ago

I was a bit discouraged when i first walked thru the doors on a Saturday morning, because the line of customers was almost out the door!! However it didn't take too long to get to the counter to get helped! And the teller I had (Mark) was very friendly & helpful & got me rt.outta there!

Owner's response · almost 2 years ago

Hi, Sharon. Thanks so much for your feedback on this location. Have a great day. -AJ, Wells Fargo HL Social

Amy Johnson · more than 3 years ago

When will you hire more tellers for the drive through? It is unacceptable that I have to wait over 45 minutes to an hour and waste my entire lunch break taking checks for work for deposit. It's been like this for MONTHS. I am so sick of this I am considering moving all my personal accounts. I've been a customer since 1988. My mom retired after 37 years of loyal service to your company and even she has no idea what's whats going on with this branch and she was the vp of employee relations for this entire region! Customer service should be a priority. Make it so or I will go.

Owner's response · more than 3 years ago

Hi, Amy. I'm truly sorry you continue to experience long wait times at this location. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I appreciate your feedback and look forward to discussing this further. -Janet, Wells Fargo HL Social

Brent Zeimen · almost 4 years ago

I have banked with Wells Fargo for over twelve years. However, beginning in May of 2020, I started the process of purchasing my first home with them. It has been a horrible experience. From the beginning, our close date was set for July 16th. The loan officer and underwriter thought it would be a great idea to tell me for over a month that everything was on track and ahead of schedule right up until three days before my closing date, at which time they would actually start doing the due diligence on the loan. Yesterday they began coming to me with problems about the loan. Things like my employment history weren't even checked over until three days before we are set to close. This is wholly unacceptable and there is no way I will ever start another loan with Wells Fargo ever again. My wife and I have promptly delivered every document ahead of schedule, reviewed every disclosure the moment we could, and they still are endangering the closing of my home loan by procrastinating like this. They even waived the appraisal of our property! That would have given them an extra week to work on the loan and yet they are doing this to us.

Owner's response · almost 4 years ago

Hello, Brent. This is not the customer experience we strive for, and I hope you’ll accept my apology. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I look forward to discussing this further. -Shannon, Wells Fargo HL Social

Maricela Morales · 1 year ago

The lady Marina, refused to cash a check for me because I don’t not have a bank account with them I had one in the past and that was the reason for this check for a accounting error on their end!! Supper annoying how are going to send a check for your mistakes and not let me cash it!?

Owner's response · 1 year ago

I'm disappointed to read your review, and I'd like to hear more about your experience with the associates at this location. Without sharing account numbers, please email me at [email protected] with your full name, phone number, and a link to this Google review. I assure you I’ll do my best to address your concerns. Thank you. -Juju

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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