Metro by T-Mobile

They open only till 8 pm. And their customer service is horrible. Instead of apologies they can close the door in front of your face. How Metro PCS can delegate business for so unprofessional people????

Bought a new phone here to replace my old one, found one I liked at a discount due to being a long time customer. Sales person was helpful and transferred my contacts for me.

I have 2 service animals. I walked into this store shopping for an inexpensive Bluetooth headset. The manager told me to leave and to 'take my filthy animal with me'. I'd rate this store lower than 1 star if I was able to.

The reps here are always pleasant and helpful but most importantly they are knowledgeable on Metro product and services. Definitely recommend this location

Great store! The employees were very kind. I would definitely recommend to anyone looking for great in-store experience!

Everytime I come in here it's like the people at the counter are cold to the point of being rude. My name on the account is wrong, and they don't offer to change it.

Always have problems with internet connection, always. Once i used my debit card they took out FOUR PAYMENTS and insisted it was my banks fault....grrrr oh and still no phonr service while i waited for debits to be reversed. Snotty manager at this site Omg...this is an add on every month EVERY!!! ITS SOMETHING WITH THIS COMPANY...BUFFER BUFFER BUFEER WITH ANY OF THERE DATA PLANS. LAST MONTH I SAID GIVE ME THE LEAST $ PLAN... THIS MONTH THEY GIVE ME THIS GARBAGE HOW THEY "UNDERCHARGED ME LAST MONTH" AND SCREW THE FACT U ALL SUCK WITH CUSTOMER SKILLS...U CHARGED ME 57. THIS MONTH I PAID ...THEM U ALL SENT SERVICE PLAN CHANGES NOTICES AND THEN REVERSED MY FRICKING PAYMENT. YOU THIEVES! IM DONE DONE ✔

Their customer service skills need massive improvement. Need to be better trained on how to deal with customers

I walked in to check out the deals to see if I would change my cell company, but the girl available was so rude, had an attitude, really bad customer service, hopefully the manager at this location sees my review and have a talk with her, Latina, thin and long hair, have braces.

Best MetroPCS store around Aurora. The clerk's are very helpful and knowledgeable about the company services, they always have a great service