place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
11460 E Colfax Ave, Aurora, CO, 80010, United States
Closed · Opens at 10 AM Sun
metrobyt-mobile.com
+17208593149

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Saturday
9 AM - 8 PM
Sunday
10 AM - 5 PM
Monday
9 AM - 8 PM
Tuesday
9 AM - 8 PM
Wednesday
9 AM - 8 PM
Thursday
9 AM - 8 PM
Friday
9 AM - 8 PM

Reviews

5
58%4
15%3
5%2
8%1
14%
3.9
59 reviews

Summary

"Sales person was helpful and transferred my contacts for me."

"Snotty manager at this site Omg...this is an add on every month EVERY!!!"

"No matter the store, I always get the best service."

Olga Agarkova · almost 5 years ago

They open only till 8 pm. And their customer service is horrible. Instead of apologies they can close the door in front of your face. How Metro PCS can delegate business for so unprofessional people????

Norma Goto · almost 2 years ago

Bought a new phone here to replace my old one, found one I liked at a discount due to being a long time customer. Sales person was helpful and transferred my contacts for me.

J Lassise · 6 years ago

I have 2 service animals. I walked into this store shopping for an inexpensive Bluetooth headset. The manager told me to leave and to 'take my filthy animal with me'. I'd rate this store lower than 1 star if I was able to.

Thank You Very Much · almost 3 years ago

The reps here are always pleasant and helpful but most importantly they are knowledgeable on Metro product and services. Definitely recommend this location

Maria Mejia · 4 years ago

Great store! The employees were very kind. I would definitely recommend to anyone looking for great in-store experience!

Joshua V · almost 4 years ago

Everytime I come in here it's like the people at the counter are cold to the point of being rude. My name on the account is wrong, and they don't offer to change it.

Kathy Mullins · 6 years ago

Always have problems with internet connection, always. Once i used my debit card they took out FOUR PAYMENTS and insisted it was my banks fault....grrrr oh and still no phonr service while i waited for debits to be reversed. Snotty manager at this site Omg...this is an add on every month EVERY!!! ITS SOMETHING WITH THIS COMPANY...BUFFER BUFFER BUFEER WITH ANY OF THERE DATA PLANS. LAST MONTH I SAID GIVE ME THE LEAST $ PLAN... THIS MONTH THEY GIVE ME THIS GARBAGE HOW THEY "UNDERCHARGED ME LAST MONTH" AND SCREW THE FACT U ALL SUCK WITH CUSTOMER SKILLS...U CHARGED ME 57. THIS MONTH I PAID ...THEM U ALL SENT SERVICE PLAN CHANGES NOTICES AND THEN REVERSED MY FRICKING PAYMENT. YOU THIEVES! IM DONE DONE ✔

Samuel Rendon · 4 years ago

Their customer service skills need massive improvement. Need to be better trained on how to deal with customers

Karla Davila · more than 4 years ago

I walked in to check out the deals to see if I would change my cell company, but the girl available was so rude, had an attitude, really bad customer service, hopefully the manager at this location sees my review and have a talk with her, Latina, thin and long hair, have braces.

Aldo Garcia · more than 5 years ago

Best MetroPCS store around Aurora. The clerk's are very helpful and knowledgeable about the company services, they always have a great service

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly
Transgender safe space

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

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