place hero

Boost Mobile

Provider of prepaid phones & plans

  • In-store pick-up
  • In-store shopping
15263 E Mississippi Ave Unit C, Aurora, CO, 80012, United States
Closed 路 Opens at 10 AM
boostmobile.com
+13032849184
Tuesday
10 AM - 7 PM
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 7 PM
Sunday
10 AM - 5 PM
Monday
10 AM - 7 PM

Reviews

5
75%4
5%3
5%2
0%1
16%
4.2
88 reviews

Summary

"Great service, good deals and cheap accessories, strongly recommended"

"I recommend this location to anyone looking for exceptional phone service."

"They have very well trained staff with excellent customer service.馃憦"

Tiffany Smithalmost 10 months ago

Lauren was truly a delight to work with. Her customer service was above and beyond. She was fast fun and friendly. I recommend this location to anyone looking for exceptional phone service.

Salazar Gomez5 years ago

Under new management- I love coming here and paying my phone bill. Employees are always nice and willing to work through any issues or questions I experience.

Owner's response5 years ago

thank you Daniel, we appreciate your business

Jose Cruz2 years ago

Excellent customer service. On the day that I originally bought the phone the manager came out to my car to reveal that he had found a promotion that I qualified for which gave me 2 months of free service. After having the phone for a day it began having technical issues, I returned to the store and was exchanged phones with no problems. I recommend this store to anyone looking for good service

Owner's response2 years ago

Thank you for sharing your experience Jose Cruz! We hope to see you again soon!

Andrew Pugliese1 year ago

If you advertise being open at 10am, you have to have a staff member show up to open the door.

Owner's response1 year ago

Unfortunately, store hours may not be accurately reflected due to staffing issues. We apologize for the inconvenience and are looking to resolve this issue. We hear you.

Scott Newburymore than 2 years ago

I've been with Boost a long time and it's great. The store at Mississippi and Chambers is a cut above! The team member who assisted me really took her time to make it a terrific experience. Choose this location for your Boost needs they are wonderful.....

Rick Elmorealmost 5 years ago

Awesome place. Fantastic service from some beautiful. Very efficient staff. I got two phones that I and my wife are very happy with.

Jennie Eilertsmore than 5 years ago

If you value your time and expect even a modicum of customer service, just don't. Was vaguely greeted when we walked in then openly ignored for close to 15 minutes. Other customer was on other side of store trying to decide what he wanted. Would it have been so hard to find out why we were there? Asked if we had any questions? Finally left and went to Iliff location... Even worse.

Owner's response5 years ago

Hi Jennie we are sorry to hear that. Let me tell you that since February 2019 we have a new management and we are open from Monday to Saturday from 10 am to 8pm and on Sunday from 12 pm to 4pm. We invite you to give us a try. Have a great day.

Tiff Postalmost 5 years ago

Felipe has been nothing but a blessing to me. I was ecstatic about signing up with Boost. Grrat plans, nice phones , great service . He is knowledgeable, patient , and has the best smile ever ! Thanks Felipe im part of the Boost Family now.

Adriana Saucedo3 years ago

The lady/girl was rude. My father takes good care of his phone. She accused him of being to rough with it even though it had no cracks or dents. She also refused to give us her name!!! Why!!! Rude Rude Rude. This happened today 6/16/2021. If I could wait at zero stars I would!!!

Owner's response3 years ago

Hi Adriana Saucedo, we're sorry to hear you had a poor experience during your visit. We take these concerns seriously and appreciate your feedback! We are constantly working to improve our customer experience and hope that you will give us another chance in the future.

Palmer Corymore than 4 years ago

I don't typically rate places, but I've been feeling insulted by this location. Everytime I come into this location, I find myself turning back around and going to another location. They try to overcharge for phones that are clearly advertising different prices in store, I once saved myself $100 just by going to a different location, when I lost my phone, even when they had told me there was no other way they could help me. The other locations I go to typically are very helpful, and tell me how wrong they are for how they do things. This last visit, again I left to go to another store to upgrade my phone, because it was cheaper for the same phone I asked about at this location. (At least it matched the advertised price, which was the same price advertised at this location.) The girls tone here clearly shows she gets a kick out of seeing people not being able to afford what she's dishing out, but the joke is really on this location, since I could have just been another customer who gives this location my patronage, but I'm always forced to turn away.

Photos

About

Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.

Service options

In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Credit cards

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