Boost Mobile
Provider of prepaid phones & plans
- In-store pick-up
- In-store shopping
Reviews
Summary
"Great service, good deals and cheap accessories, strongly recommended"
"I recommend this location to anyone looking for exceptional phone service."
"They have very well trained staff with excellent customer service.馃憦"
Lauren was truly a delight to work with. Her customer service was above and beyond. She was fast fun and friendly. I recommend this location to anyone looking for exceptional phone service.
Under new management- I love coming here and paying my phone bill. Employees are always nice and willing to work through any issues or questions I experience.
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thank you Daniel, we appreciate your business
Excellent customer service. On the day that I originally bought the phone the manager came out to my car to reveal that he had found a promotion that I qualified for which gave me 2 months of free service. After having the phone for a day it began having technical issues, I returned to the store and was exchanged phones with no problems. I recommend this store to anyone looking for good service
Thank you for sharing your experience Jose Cruz! We hope to see you again soon!
If you advertise being open at 10am, you have to have a staff member show up to open the door.
Unfortunately, store hours may not be accurately reflected due to staffing issues. We apologize for the inconvenience and are looking to resolve this issue. We hear you.
I've been with Boost a long time and it's great. The store at Mississippi and Chambers is a cut above! The team member who assisted me really took her time to make it a terrific experience. Choose this location for your Boost needs they are wonderful.....
Awesome place. Fantastic service from some beautiful. Very efficient staff. I got two phones that I and my wife are very happy with.
If you value your time and expect even a modicum of customer service, just don't. Was vaguely greeted when we walked in then openly ignored for close to 15 minutes. Other customer was on other side of store trying to decide what he wanted. Would it have been so hard to find out why we were there? Asked if we had any questions? Finally left and went to Iliff location... Even worse.
Hi Jennie we are sorry to hear that. Let me tell you that since February 2019 we have a new management and we are open from Monday to Saturday from 10 am to 8pm and on Sunday from 12 pm to 4pm. We invite you to give us a try. Have a great day.
Felipe has been nothing but a blessing to me. I was ecstatic about signing up with Boost. Grrat plans, nice phones , great service . He is knowledgeable, patient , and has the best smile ever ! Thanks Felipe im part of the Boost Family now.
The lady/girl was rude. My father takes good care of his phone. She accused him of being to rough with it even though it had no cracks or dents. She also refused to give us her name!!! Why!!! Rude Rude Rude. This happened today 6/16/2021. If I could wait at zero stars I would!!!
Hi Adriana Saucedo, we're sorry to hear you had a poor experience during your visit. We take these concerns seriously and appreciate your feedback! We are constantly working to improve our customer experience and hope that you will give us another chance in the future.
I don't typically rate places, but I've been feeling insulted by this location. Everytime I come into this location, I find myself turning back around and going to another location. They try to overcharge for phones that are clearly advertising different prices in store, I once saved myself $100 just by going to a different location, when I lost my phone, even when they had told me there was no other way they could help me. The other locations I go to typically are very helpful, and tell me how wrong they are for how they do things. This last visit, again I left to go to another store to upgrade my phone, because it was cheaper for the same phone I asked about at this location. (At least it matched the advertised price, which was the same price advertised at this location.) The girls tone here clearly shows she gets a kick out of seeing people not being able to afford what she's dishing out, but the joke is really on this location, since I could have just been another customer who gives this location my patronage, but I'm always forced to turn away.
About
Wireless provider featuring an assortment of prepaid mobile phones, data plans & accessories.
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