place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store pick-up
  • In-store shopping
14561 E Mississippi Ave, Aurora, CO, 80012, United States
Closed 路 Opens at 9 AM Mon
metrobyt-mobile.com
+13037500772

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Sunday
10 AM - 5 PM
Monday
9 AM - 7 PM
Tuesday
9 AM - 7 PM
Wednesday
9 AM - 7 PM
Thursday
9 AM - 7 PM
Friday
9 AM - 7 PM
Saturday
9 AM - 6 PM

Reviews

5
55%4
5%3
8%2
0%1
32%
3.5
38 reviews

Summary

"Super friendly staff."

"The Customer Care at this location is friendly, professional and fast."

"They are now consistently stocked with phones and accessories!"

Mo Sure-Man1 year ago

The pricing for iPad for $15 a month , the manager said I can charge you $75 out of the door with no receipt and it has to be cash which is weird I didn鈥檛 get it.

Peggy Callowaymore than 9 months ago

The agent that helped me was very knowledgeable and had me in and out in no time

Joe Harimore than 10 months ago

The store assistant was very helpful and ad kind

Michelle Wolfemore than 1 year ago

The staff helped me unconditionally. I had to return several times and they were pleasant and knowledgeable. Many thanks to the staff at this store

Rick Lett2 years ago

I am so happy that I went to this store. Being from Alabama not knowing any one. I felt like I was at home thanks. The female was in the store Jan 24 At 2:00 pm is AMAZING 馃ぉ

Owner's response2 years ago

Thank you so much Rick! We appreciate you stopping by to see us.

Ashley Affleck-Johnsonalmost 7 years ago

I have never been so disappointed. Went in and was helped immediately, great. The young man who helped us was not knowledgeable, was too worried about being funny then helpful. Then they mischarged me for my phone and plan. When i go back to discuss the 100 dollar mistake it all went down hill. I told them what happened, showed them the flyer i had received at another store(where i was told i bad been over charged) and the store manager who is completely imcompetent in her job asked what the other store said to do. Come on. She eventually, with the help of someone on the phone was able to refund me some, i repeat SOME of the $100. But not all. I was disappointed with the service when i initially went in and completely appalled by my treatment after their mistake. I suggest another metro pcs.

Javier Jimenezmore than 3 years ago

I would rate this place a 0 if I could the worst service you could get the lady thats attending you is very rude. When you go to buy something she's super friendly and very helpful but when go to return something because they installed it incorrectly they look for any and every excuse not to do it.

Michael Brownalmost 4 years ago

Just stop by there today at 4:30 in the afternoon. On a Sunday they had a large sign posted on the door sorry we missed you new operating hours Sundays from 12 to 6 p.m. Never the less it was only 4:30 in the afternoon. I walked inside and the lady says I'm sorry I'm closed. I said what? She said I'm closed. I said there's new operating hours in the door it says from 12 to 6 it's only 4:30 she says yeah. And that was the end of the conversation. She would not help me.

Gaby SalaS8 months ago

Thank you thomas for your help about and your time.

Nathan Dues6 years ago

Went to this store today and was not helped at all. I bought a sdcard from this location for my phone. It worked ok for about 3 weeks and not sure why but I'm getting an era message now. The young lady told me that the reason for this era message was because my phone was "old", and the sdcard wasn't "compatible",with my phone and there was nothing she could do ( rudely).. Really? I have a Zte smart phone that was still on display as well as the adata sd card... Lol. Think it's time to switch

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store pick-up
In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

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