place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
582 S Chambers Rd, Aurora, CO, 80017, United States
Open · Closes at 8 PM
metrobyt-mobile.com
+17207480888
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
10 AM - 8 PM

Reviews

5
80%4
3%3
3%2
0%1
13%
4.4
30 reviews

Summary

"Outstanding deals great service!!!!!"

"Good staff and supper nice store"

"This last time my mother replaced her phone, paid full price."

miguel · 10 months ago

I have been here 3 times. No one at this location speaks English, that is issue itself, you can't give good customer service if you can't be understood. This last time my mother replaced her phone, paid full price. They added a service she didn't ask for and without her consent. Her phone was turned off, which prompted another visit to this location. Avoid this location till staffing is properly trained. At the very least, ask for an invoice with a breakdown of what they did.

Owner's response · 10 months ago

Hello Miguel, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a Metro by T-Mobile customer and hope we can win back your trust and confidence on your next visit. Please email me at [email protected] so we can chat!

Sarah Hayden · 7 years ago

the staff is nice and try to be helpful. But I have been in there at least seven times in 2-3 weeks to fix issues with my phone and no one can help me. They always say to come back when Andrea is there, but she's never there. They even told me her schedule, I came at a time she was supposed to be there, and wasnt there. It just seems ridiculous that there wouldnt always be some type of manager there at all times to make sure customers could resolve issues. I know its not the kids fault that work there. I blame the company 100%

eloy Flores · more than 9 years ago

I got a phone from F6 from the aurora mall but they didn't explain it only has 1g internal storage, i came to this location very friendly and they move storage for me for more space

John M Ramsay · almost 9 years ago

HORRIBLE CUSTOMER SERVICE. Richard Molina the manager had no clue what he was doing. I went to Verizon instead - and received much better service!

Andrea Quevedo · 7 years ago

GREAT STORE GREAT COSTUMER SERVICE. SWITCHED FROM CRICKET TO METRO PCS GOT A GREAT DEAL AND THE REP HELPED ME OUT A LOT. WOULD NOT GO TO ANYOTHER METRO PCS STORE BEST ONE I HAVE BEEN IN. ALAMEDA AND CHAMBERS

Diana Reza · 9 years ago

I went to the metropcs store on chambers and green valley i.told them about my situation they didn't help they didnt know what the hell they we're doing i came to.thisstore and they help me with everything and fixed the situation

Oscar Alvarado · more than 9 years ago

I live near chambers & Colfax but i love coming to this location great customer service & Richard gives free tech support if you are coming here ask for him

Damon Miller · more than 9 years ago

Richard has great customer service we would never go to another metro store

michael romero · more than 9 years ago

I got 2 lg l70 from the Aurora mall and they told me i would get .my rebate back i kept calling but.they dont answer i came to.this location and they helped me track it and everything!

Daniel King · 1 year ago

Again kudos to T-Mobile.

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards

Similar

Other nearby cell phone stores that people also search for!

place hero0.59 miles
Rent-A-Center
66
Furniture store, Appliance store, Cell phone store, Electronics store, Furniture rental service
place hero0.65 miles
Boost Mobile
88
Cell phone store · $
place hero0.72 miles
GameStop
266
Video game store, Cell phone store, Collectibles store, Electronics store · $$
place hero0.74 miles
Wireless Zone
6
Cell phone store, Electronics store · $$
place hero0.75 miles
Metro by T-Mobile
38
Cell phone store