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Summary
"I am always pleased with the service at this location."
"I switched from a not so great phone service but boost is worse."
"Great experience at this place!"
Adela was so amazing and helpful! She went above and beyond and called around to several stores looking for the correct SIM card so we could activate a phone after we had rudely been turned away from another location.
This store is Awesome Cristian really knows how to work his people skills and you will always leave satisfied dealing w him 馃馃徏馃槢 give that man a raise !鉂わ笍
Helpful kind employees quick in and out got a great phone for 150 with screen protector and speaker plus case would recommend to all
This store was awesome! Helped my boyfriend get on a family plan with me! So cheap compared to any other store that you can get a cell phone! $80 a month for unlimited everything on our plan and that is for 2 phones! The phone we bought was on sale for very cheap! They always have promotions or deals going on! The gentleman behind the counter was very friendly and accommodating!! We will definitely come back to this location!
I switched and bought 4 phones from these people that were actually supposed to be free but considering the amount I had to pay for them they were anything but free. basically they sold me a phone that they said had features that it didn't have. They also sold me a phone that didn't work and then refuse to fix a phone after it crashed. basically the phone worked fine in the store, but during a system update some type of mechanical malfunction caused it to completely crash, and then they said that I had to send it into the manufacture despite the fact that I had bought it from their store less than a week prior and they had told me if I had any issues I could just come get a new one as long as it was within a week... Apparently that was a lie. the phone they sold me didn't even have a dual camera! the second thing that look like a camera was an auto focus feature that they basically conned me into believing was a second camera which was one of the main reasons I purchased this phone so... Yeah I'm not very happy. plus I was switching services and I'm supposed to get free phones they charged me over $400 in taxes fees and erroneous things at the end of the day but I had to change and we had already started the entire process before they lined up the fees for me. Also the service just sucks. I switched from a not so great phone service but boost is worse. Now I know why they have to advertise fake free phones in order to get people to switch. I will definitely be switching either back to my old carrier or to a completely new one because I am done.
After doing a update my phone started messing up my husbands was doing same thing it wasn't reading a sim card after trying to chat with boost mobile with no help I went to the store Martha was SOOO HELPFUL super friendly and very knowledgeable she was able to fix the problem quickly and my phone has been fine ever since took my husbands in shortly after and thanfully Martha was still there and she fixed my husbands phone as well she was absolutely the best !!!
Had great experiences everytime ive gone in. I applaud Amy she has great customer service and is very helpful.They recently hired a new person, Christina Gomez, who is extremely rude and unhelpful. If she is there ask for another representative. Other then that love the store its clean and the customer service is prompt. Friendly and lots of accessories.
I like the 2 girls that have been working there, for the last couple of years I've been going here & they are very nice & help me with everything I need when I get there.
Antonio, Any feedback on your visit would be appreciated.
My Verizon contract was finally up so after doing some research I decided to switch to Boost. I wanted the iPhone 6 but they were out of stock on the website so I decided to go into this store, which had one in stock. The Boost website offered the iPhone 6 for $450 plus free shipping and free activation. I called this Boost location and was quoted $450 for the phone. I went in and they charged me $550 for the phone, a $60 activation fee, and offered me a $50 discount on the phone but ONLY if I would sign up for the $60 plan instead of the $30 plan. So, what should have cost me $450 came out to $614 after taxes. They had me over a barrel as they were the only ones with an Iphone 6 for Boost in stock. Boost customer service says there's nothing they can do and wouldn't even refund the activation fee. Beware they are super sneaky with pricing and fees here, make sure you find out exactly what they're going to charge you before you make a decision to purchase anything from them.
Great experience at this place! Cristina and an Asian girl I think is the owner they both were very helpful great costumer service!! I got a great bundle and she help me get my account number very easy!! Thanks kustumz!
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