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Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
7301 W Alameda Ave Unit D, Lakewood, CO, 80226, United States
Closed · Opens at 10 AM
metrobyt-mobile.com
+17202874906
Wednesday
10 AM - 7 PM
Thursday
10 AM - 7 PM
Friday
10 AM - 7 PM
Saturday
10 AM - 7 PM
Sunday
12 PM - 5 PM
Monday
10 AM - 7 PM
Tuesday
10 AM - 7 PM

Reviews

5
62%4
4%3
4%2
0%1
31%
3.7
26 reviews

Summary

"Really helpful people had a smooth experience the whole way through"

"They only service Mexican"

"Great customer service!"

Juan Carlos · 1 year ago

Had a three line package service with them. I recently transfer two of them with Xfinity because an offer they have, and came to this metro location to see if I could get a nice deal if I stay with them, and the young clerk, instead of tryin to offer something he directly told me that having a 3 lines for 110, one line would be 60 usd, so I said that is expensive and he answered: if you want to move this line it is up to you, so I thought of course is up to me, it's my money!!!!. So I just told ok, and I'll move my business to other company. This happened Saturday 25 at ~2 pm

Ellie E · 1 year ago

They can close shop when they want like they own this Metro location, just lazy or nonexistent service

Owner's response · 1 year ago

We’re sorry to hear this. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

Anthony Harris · 1 year ago

I am a repeat customer and I have never had an issue with the customer service at this location. Thank you for helping with all my questions and adding new lines. Keep up the great work.

Tedra · 1 year ago

Never had any issues from this store, The representatives has always been helpful, Angel was great with all of my questions and concerns.

Nick Cesáreo · more than 1 year ago

The best store ever ! The manager Angel & employee are amazing , very understanding & give the best customer experience ever ! I’ll forever come back to this store .

juan Carlos · 1 year ago

Went into this store super friendly , professional and nice service totally recommend this store . Ashley & Angel are excellent !

Brandi salazar · 1 year ago

This has to be the WORST store I have ever been in they are VERY RACIEST and RUDE will NEVER go back 0 stars WOULD NOT RECOMMEND unless you want to be CALLED A RACIAL SULR !!!!!!

Owner's response · 1 year ago

Hello Brandi, Sorry to hear you had a poor experience in the store. We never want a customer to feel unappreciated or spoken to in a disrespectful way. Please reach out to me directly and let me know how I can help. [email protected]

Jana D. · more than 1 year ago

Always have issues with the employees understanding And speaking to me.

Owner's response · more than 1 year ago

Hello Jana! I apologize for your less-than-ideal experience. Our team should always be courteous, knowledgeable, and professional and it’s disappointing to learn that we did not live up to those standards. We appreciate you being a Metro by T-Mobile customer and I hope we can learn from your experience to win back your trust and gain your confidence on your next visit. I’d love to hear more about your visit. If you can, please email me at [email protected]. Thank you for your feedback!

Alejandra Aguilar · 2 years ago

This is a really nice and tidy store. Great customer service!

victoria manzano · almost 4 years ago

So happy I switched to metro .. 4 lines for $120 plus free amazon prime !! The people here are very nice and the store is very clean.

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards

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