place hero

Metro by T-Mobile

Wireless provider offering phones & more

  • In-store shopping
8991 Washington St, Thornton, CO, 80229, United States
Open 路 Closes at 8 PM
metrobyt-mobile.com
+17206384124

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Monday
10 AM - 8 PM
Tuesday
10 AM - 8 PM
Wednesday
10 AM - 8 PM
Thursday
10 AM - 8 PM
Friday
10 AM - 8 PM
Saturday
10 AM - 8 PM
Sunday
11 AM - 5 PM

Reviews

5
73%4
8%3
4%2
0%1
15%
4.2
52 reviews

Summary

"She was the best and gave me crazy deals鉂わ笍"

"Had a not so great experience with these people."

"This MetroPCS has great customer service"

Jimmy Luetjen1 year ago

Nancy was awesome. She was the best and gave me crazy deals鉂わ笍

Angela Ruarte1 year ago

I was there today helping my elderly mom with some phone issues. To my surprise, the manager Nancy had giving my mom her personal number over 3 yrs, which my mom had called her even with internet issues. With a lot of love, care and patience she has been taking care of my mom and today was not the exception. Thank you Nancy, take you Metro!

Reina Chavez1 year ago

Nancy and the rest of the girls were so helpful yesterday. We couldn鈥檛 thank them more for their help and being so patient and kind to us!

Viola Sanchezalmost 10 months ago

Nancy is very understanding and always helpful won't go to any other metro place to pay my bill

Bailee Lisaalmost 2 years ago

Definitely recommend Nacy to help you so is so sweet and nice; she made this experience 10000 times better everyone else was so nice my grandma and I came in looking for a new iPhone and she was so nice and truthful the whole time I absolutely love her

Patrick Jonesalmost 3 years ago

Nancy! She was the bomb! (So were the other employees that also assisted me) I misunderstood my plan. Specifically certain features of my phone that I was paying for but not using due to lack of knowledge. Hot spot for example. She took the time to not only explain it and set it up but also used her own personal phone to show me how to log into it. Then just for good measure she showed me as she cleared my password logon information off her phone. I have been coming here for years and always got good service but this is the first time I needed a little extra help with what I thought would be annoying questions. Nancy was enthusiastic about helpinge. 5 stars.

Joe Cordovamore than 1 year ago

Nancy the manager is great. Dealt with for 5yrs now she's the best has never let me down and has not let me down when she was needed.

Daniel Perea3 years ago

My visit was very short but very informative. I do plan to visit this location again tomorrow since I do have some issues with my phone. And the young lady there said she could and would help me with my phone problems. I visited and location and sadly, I was discouraged and very disappointed by the negativity of the persons attitude and unwillingness to help. So my advice to everyone out there, if you're not happy with on location, go to another. Because I walked out of this location with high hopes for tomorrow. And if everything goes well, I'll give them a higher star rating. Wish me luck.

Owner's response3 years ago

We pride ourselves on providing an awesome experience and I would love to hear more. Please email me at [email protected] so we can chat!

cindy paredesalmost 2 years ago

NANCY SHE WAS AWSOME AND VERY HELPFUL HANDS DOWN EVEN MY TWO BOY'S SAID SHE WAS VERY NICE, THE BEST CUSTOMER SERVICE I'VE GOTTEN AND PATIENT AS WELL I HAD TO LET HER KNOW SHE WAS THE REASON I CHOOSE THAT STORE 馃檶 THE FACT THAT SHE HAS VERY GOOD CUSTOMER SERVICE AND EXPLAINS TO YOU ABOUT THE SERVICES AND EVEN IF YOU DONT GET IT AT FIRST SHE EXPLAINS IT AGAIN THANK YOU NANCY.

Owner's responsealmost 2 years ago

Thanks for taking the time to leave us a review! Our team works hard to provide you with awesome service. It's great to hear that Nancy was able to help you out!

MissKellinSpree KellinSpree3 years ago

Such a great experience! Ana was so helpful got me a great deal on 2 phones her boss Nancy helped during are transaction and gave me a great deal on two phone cases ask for these two wonderful ladies thank you Ana and Nancy 馃グ

Photos

About

Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.

Service options

In-store shopping
Delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Amenities

Wi-Fi
Wi-Fi

Crowd

LGBTQ+ friendly

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments

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