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Partner Colorado Credit Union

  • Drive-through
998 S Chambers Rd, Aurora, CO, 80017, United States
Open · Closes at 5:30 PM
partnercoloradocu.org
+13034226221

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Friday
8:30 AM - 5:30 PM
Saturday
9 AM - 12 PM
Sunday
Closed
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
9:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM

Reviews

5
51%4
6%3
1%2
6%1
36%
3.3
69 reviews

Summary

"Always fast accurate service in my experience"

"Very good customer service and friendly staff."

"Great people work here!"

Hannah Meehan · more than 9 months ago

Honda insisted that we finance through partner for "the best rates." We should have gone with our guts, but we trusted them and their opinion and it has been nothing short of a nightmare dealing with partner colorado credit union. Also turns out our bank Credit Union of Colorado had much better rates and is 100x easier to deal with. Partner's website is literally the least user friendly experience and trying to get a hold of anyone for help is like pulling teeth. We sold our Honda after a year and a big reason for it was to get away from this credit union. There are other much better local credit union options in Colorado, if you value your time and want to remain headache free don't use this bank.

Owner's response · 9 months ago

We apologize for any frustrations you may have experienced; that is not our usual member experience. If you have specific items we could address, please call us at 303.422.6221 and ask to speak with our VP of Strategic Lending. Thank you

Shane · 11 months ago

It's sad I need to give a negative review. Aurora Partner Colorado credit union. Ever since Toni was transferred it's gone down hill. Noone ever smiles its turned into a very depressing branch. Coin machine is down 4 out of 5 times I try to use it. Considering withdrawing all my cash and move to a different Credit Union.

DIONNE GREEN-YORK · 8 months ago

Vanessa B… helped me navigate a new computer to get my online banking set up …. SHE IS AMAZING …. Thank you ..!!

Owner's response · 8 months ago

Thank you, Dionne! We're happy we were able to help.

E F · almost 1 year ago

Bri has been a great help as of late. I've been a customer for a few years and she has been great to work with the past few times I've been in. Offering exceptional help & convenient options 😀

Owner's response · almost 1 year ago

Thanks for the positive review and for being a member!

Cannot Identify · 1 year ago

WHAT A NIGHTMARE! I have never had a more difficult experience with any lender in all of my life. How are these people even licensed!? Do no waste your time with these people. Their bankers do not know what they are doing. Their collections for payments department is so unorganized they lost several payments. They want to charge you for EVERYTHING. They want to charge you extra fees just to pay them.

Owner's response · 1 year ago

We’re sorry you had a bad experience. Please give us a call at 303.422.6221 and ask to speak with our VP of Strategic Loan Growth so we may look into your specific situation further and see how we may be able to make it right.

Sky Rider · 11 months ago

Somthing is very wrong at Aurora branch Partner Colorado credit union. No body here is happy. Its possibly connected to the non functioning coin machine.

daisy6573 · 1 year ago

NEVER NEVER NEVER take out ANY kind of loan with this institution! If you don't believe me, just read on through the reviews. I don't know how these folks haven't lost their lending license! INCOMPETANT, UNPROFESSIONAL, UNORGANIZED. At some point they lost sight of the fact that we are members and not customers!

Owner's response · 1 year ago

Hello, we would love the opportunity to discuss your comments further with you. Please call us at 303.422.6221 and ask to speak with the VP of Strategic Loan Growth.

Raymond Zubia · almost 11 months ago

Dionsia is great! She was so helpful and nice! This is why we love y'all!

Owner's response · almost 11 months ago

Thank you for the positive feedback, Raymond! We're happy we were able to help you.

j · 2 years ago

Don't use these guys for auto lending if you want to actually have your title. They decide to use the post office and not use priority mail so that it can easily get lost then make you pay for a duplicate that's not the original. Just use your own bank. -Update still haven't gotten my title or duplicate to get plates transferred over to my home state that expire in a month. Talked with the upper level management that gave the same excuses and still better off working with my own bank next time for auto loans.

Owner's response · 2 years ago

We’re sorry for your frustration and we’d be happy to reimburse you for the duplicate title. Please call our Contact Center at 303-422-6221 and ask for the AVP of Member Experience so we can get this taken care of for you.

Alexis Soto · almost 2 years ago

Showed up at 10 mins prior to closing today. Its is Saturday. The "closed" banner on their drive thru was already up. Don't they close at 12? Pretty disappointed. All i wanted to do was make a deposit. Literally takes 2 mins. I'm going to look for another bank.

Owner's response · almost 2 years ago

We have video teller machines available every Saturday from 9:00 am – noon. The lights above the machines remain on 24/7 as they can also be used as an ATM. We’re hoping the light was accidentally turned off by someone at the branch. Thank you for letting us know so we can look into it. We do not want to lose your business.

Photos

Service options

Drive-through

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

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