Nordstrom Rack

Will never buy here again. Their return policy is ridiculous. Past 30 days you cannot even get a store credit. I tried to return a pair of child shoes, which they still have the exact same ones on the shelf BTW, a few days past the 30 days. The fact that a big box store does not offer store credit up to 45 days is unbelievable. Terrible customer service. No thanks

I had a return on skin care none had been open. Chance was the cashier. He turns asks marissa if they can take it back? She said no they don’t I said no one has EVER told me it was a final sales item. She then said they would return it this once. I said thank you. Chance then started to have a bit of a tude he had one of the products on one of my receipts. I grabbed the receipt and one of the boxes fell over on the counter. He then said I’m gonna need you to stop tossing things. So I look at him. I said I did not toss anything. He then argued with me for a second. He then threw what he had in his hand and said Marissa I’m done can you handle her? First off I’m not an animal I’m not the one who threw a fit. Marissa took over she was very appalled by what happened. Her and I chatted for a few. Long story short if you have a worker with obviously a dangerous mind set do t have them work with people directly. He is obviously a liability.

Nice store, great prices and great brands. All of the staff was very friendly. Everybody seemed to enjoy their job. They would smile at you and look at you. They ask you if you needed help which is very important, nowadays. I will be returning because I found some great things there! If only Longmont would have a Nordstrom rack! :) Show

This is one of my favorite stores. They have really stepped up on organization, It used to me a tad messy. Its now easier to shop by category.

Found a few deals here, the cashier and checkout hostess were awesome with reccomendations. I was surprised at the great selection of shoes for women with larger feet. Overall, nice quality selection of attire at this location.

Great place to find dress shoes. They have a lot in size 6. I also found glitter crocs for my little one.

I have no reason to believe this will be forwarded or dealt with....Especially since the ability to file complaints is highly obscure with your company web pages. You people have a long way to go to earn my respect. First...I try to order an item three times and after the orders were placed, i get follow up message that says something went wrong and the order can not be fullfilled....BUT DOESNT SAY WHY OR OFFER A SOLUTION. Second....I finally get what I would like,..ONLY AFTER I PAY YOUR SHIPPING CHARGE RATHER THAN PICK UP IN A STORE. Third....then you take my shirt off the rack...stuff it in a bag...WHICH ARTIVES WITH THE HANGER STILL ATTACHED AND THROUGH DELIVERY IS RECEIVED WITH THE HANGER ALL BROKEN UP INSIDE MY SHIRT. IS THIS NORDSTROM OR WALLMART?

I really like this Nordstrom Rack. I think they always have a great selection of Ray-Bans (though unfortunately those seem to be pretty much the only designer sunglasses they carry). Sometimes it can be a bit unorganized, but for the most part you can always find awesome deals here!

I've been to Rack stores across the U.S. This one is good, but not great. In the past year, I've noticed that several Rack locations are suffering with poor selection in the footwear department; this store does too, and the brands available are not of the quality Rack once had. I noticed several items from Banana Republic while looking at men's clothing; this does not strike me as the type of merchandise Rack should carry. I found a Boss sport shirt that I liked, but didn't find anything else here. I hope that Nordstrom corporate will increase the quality of upper-name-brand merchandise at Rack stores, and they will return to the level they once had around 2010.

Decent deals especially for the price. Tend to always get solid stuff around season changes.