Retail mainstay for apparel & housewares
- Kerbside pickup
- In-store shopping
"They can't be beat for prices, quality and service."
"Decent selection of clothes and stuff, plus they have some open fitting rooms."
"Great place to shop for bargains and discounts."
In a world where there are three cars in the mall parking lot, you would think businesses would be happy that you came by. I walked into JCPenney about 10 minutes before they closed, and the associate promptly told me that the registers would be closed in 1 minute and I cannot purchase anything. I have worked in retail before and if someone wanted to purchase something five minutes after close, they would graciously be allowed to. I am evidently not even welcome to purchase anything before close at this store. So be it. I’ll spend my money elsewhere.
Hello Jen, We are sorry to hear of your experience. We would like to assist you further. Please send us a message on one of our social media platforms and explain the situation. We will be more than happy to work on a resolution for you. Thank you for being a valued JCPenney customer.
Staff nice enough. Found a swim suit on the clearance rack, when I went to pay it rang up full price. The clerk didn't call anyone to see if it should be marked down, and if I wanted it at that price. I felt like she could have asked her up line if it should have been marked down.
Hello Tamra, We are sorry to hear of your experience. We are more than happy to help. Please contact us on one of our social media platforms with your full name and order number with a brief description of the problem. We look forward to assist you further. Thank you for being a valued JCPenney customer.
I had went to go purchase some items here that were on clearance and sadly to say, the price was way too high even on a clearance. I didn't save anything nor did I get any help from employees. I'll stick with ROSS for my designer named brands in clothing.
Thank you for taking the time to post this review Lucero, we are so sorry to hear that your recent shopping trip to our Littleton JCPenney was not as pleasant as we intend every trip to be. We are confident your next visit will be much better! We do value you as a JCPenney patron, & we hope you give us another chance to serve you in the future.
I am very disappointed with my last shopping experience in South West JC Penneys There Air Conditioning has been out for a while now and with this hot weather it makes it very uncomfortable to shop especially when you have health issues I told one of the floor managers that it was very hot in the store and she replied that JC Penneys has no intention of fixing it The heat is trapped more so in the lower floor
Hello Melinda, We are sorry to hear of your less than perfect shopping experience with us. We thank you for letting us know. We hope to have the air conditioning fixed as soon as possible. We hope that you will give us another chance. Thank you for being a valued JCPenney customer.
I really like JCPenny's quality products. I always make purchases with my JCPenny credit card and only make purchases with deep discounts - because everyday prices are WAY over priced and not a good value for my dollar. The store manager - Tina was extremely helpful today with a credit card return issue today. I appreciated her competency.
Thank you for your review, Bethany. We are pleased you enjoy the extra savings with your JCPenney card. We understand how important it is to find quality products at a great price. We look forward to seeing our valued customer again soon!
Rose was extremely sweet and helpful did a great job!! She walked around the store and helped me pick a present for my grandfather!!! She even wrapped it for me!! 10/10 service thank you rose
Thank you for this great rating & review Jonathan, & for spotlighting our wonderful associate Rose at our Littleton store. We look forward to your next visit!
Very sad. Poor inventory and no sales staff to assist you to review products. Open boxes on floor. Too bad Macy's closed their doors at this location. I expect JC's to do the same also.
Please update your Google Listings. I drove from Highlands Ranch because your listings indicate that you are open until 9 PM. That is not accurate. You location closed at 7 PM. You can see the sign posted on the door. Your customers appreciate accurate online information.
We're sorry for this experience Cheri, we strive to make all of our customers shopping experiences enjoyable. It's never our intent to cause frustration, and we appreciate valuable feedback on how we can improve and prevent the same frustrations from happening in the future. We have submitted this feedback to the appropriate departments for review. We hope you'll visit us again soon!
Was glad to find the items I originally went in for however when I went in to the fitting room, they were a total wreck. There were holes in the walls and left overs from previous customers. After getting dressed in some new clothing items I looked at myself in the mirror and noticed a huge streak of bloody boogers smeared across the the top left corner of the mirror. When I approached 2 of the staff about it they seemed lackadaisical & not surprised. What a shame.
Single employee at pickup while others are about. Would have been nice if one had offered to help whole we has 4 people in line
Thank you for the review James, and being a valued customer. We are sorry to hear that the service was not as speedy as we would expect at checkout on your recent visit. Your feedback will be used to create better visits in the future. We hope you'll visit us again soon.
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.