place hero

Rent-A-Center

  • Kerbside pickup
  • Delivery
  • In-store shopping
4972 E 62nd Ave B2, Commerce City, CO, 80022, United States
Opening soon · 10 AM
locations.rentacenter.com
+13032881985
Wednesday
10 AM - 6 PM
Thursday
10 AM - 6 PM
Friday
10 AM - 6 PM
Saturday
10 AM - 6 PM
Sunday
Closed
Monday
10 AM - 7 PM
Tuesday
10 AM - 6 PM

Reviews

5
55%4
10%3
5%2
2%1
29%
3.6
42 reviews

Summary

"The staff is really friendly."

"Awful place, Dave and Jose both deserve to be fired."

"I've always had a great customer service..."

Ezra Cruz · 1 year ago

Decided to go back and try this “thing”called rent a center at the commerce city store. I couldn’t believe how funny Nick was, what a people person. I asked if he was new he said “yes, I’m actually the new store manager”. I was astonished no one has ever made me feel so comfortable and not pushed especially in that store. Wherever he came from he’s a blessing! Previous managers should of learned how to be a manager and treat customers like they want to be treated. I also met Jose who delivered a king bed set all alone due to low staff but he had no problem delivering it just to make sure I got it the day I asked for. Seriously the store only had 2 coworkers but they made up for all previous employees there. No one will top my experience at this store. Thank you Nick and Jose the power house of commerce city!

Owner's response · 1 year ago

Thank you so much for the review, and the 5 star, Ezra. We are happy that your experience has been a positive one. ^Rent-A-Center Digital Care Team

David Tannenbaum · 9 months ago

Nick and his Associates have gone above and beyond to help and understand the difficult situation I've been going through on a personal level. Just great talent and compassion at the Commerce City location

Owner's response · 9 months ago

We are excited to hear that, David! Please don't hesitate to reach out if there is anything additional we can do for you. ^Rent-A-Center Digital Care Team

dimitri fernandez · 1 year ago

Nick the manager went above and beyond to make sure we had a great experience this time around was super respectful dropping couches off couldn’t have asked for a better experience!

Owner's response · 1 year ago

We appreciate your feedback, Dimitri. Thank you for being part of the Rent-A-Center family!^ Rent-A-Center Digital Care Team

Anna Barner · 1 year ago

If I could leave a review without a star I would. I went online and did the penny down as advertised and went to the store to see if I could just pick up vs wait for delivery. The store manager who was wearing a sweat suit vs rent a center uniform states that “A $100 deposit or first payment is due before the agreement can began. It’s sort of like an “unofficial rule” because the bad people messed it up for the good people.” I’ve NEVER heard of a rent a center making there own rules outside of what has already been advertised on the official website I will be contacting the district manager Drew and also corporate because this is a poor example of customer service and stating that other people ruined anything for the next makes no sense each customer should be treated fairly and appropriately.

Owner's response · 1 year ago

Your feedback is important to the Rent-A-Center experience, Anna, and we would like to ensure it is delivered to the appropriate leadership to address the situation you gave one star. Our Digital Care team has escalated the opportunity to your location's District Manager. Please contact our Solution Center at 1-800-422-8186 if there is any support we can help activate in the future. Thank you. ^Rent-A-Center Digital Care

Gabino “BEANZ” Rico · 1 year ago

The staff is really friendly. Edwin was a great help in advising as to what stereo would suffice my interest

Owner's response · 1 year ago

Thank you so much for taking the time to leave a thoughtful review about our staff, Gabino. We surely appreciate it! ^Rent-A-Center Digital Care Team

Elexis Lee · almost 11 months ago

Vinny was so great helped be with everything I needed !!

Owner's response · more than 10 months ago

We appreciate you trusting us to find exactly what you were needing, Elexis. We are happy that your experience has been a positive one. ^Rent-A-Center Digital Care Team

Carol Owns-the-sabre Ute · 7 years ago

Ive known Dave for many many years and we've had our bad and good. But he is just doing his job sometimes. With Jose and Dave I've had good experience and they are helpful to me. No complaints.

Reginald Taylor · 3 years ago

Hands down one of the best rent a centers given that they are working with only 2 employees at the moment. Organized and efficient. Helpful and courteous. Reggie and Ana are doing a wonderful job. The only other place that comes close is the rent a center in Brighton. Shout out to Eddy and his staff as well

Owner's response · 3 years ago

Thank you so much for taking the time to leave a thoughtful review about our staff, and how we helped you have a great experience, YUNG'N DCB. Please don't hesitate to reach out if there is anything we can do for you. Have a great day! ^Rent-A-Center Digital Care Team

Vero Gomez · 3 years ago

As i was into the store i was greeted by a barking dog. Service was not great didn't bother to ask of i needed help. As when Jose, David and Monica worked there i had the best service ever. I always was welcomed and greeted. I will be right with you and took there time to help me out

Owner's response · 3 years ago

Thank you for reaching out, Vero. We take feedback very seriously, and would like to ensure yours is delivered to the best leadership to address the situation you describe. I can appreciate your frustration, and have activated support by escalating the feedback in your review to the locations District Manager. If there is any more support we can provide you with in the future, please contact our Solution Center at 1-800-422-8186 to connect with a network of support. Thank you. ^Rent-A-Center Digital Care

Richard Brown · almost 5 years ago

This place deserves 0 stars. Dave is the worst human being. Biggest coward ever. They literally broke into our family members house, without any consent or even without anyone home, took all our furniture, left our room a mess, left doors unlocked. We tried calling to see what's the problem, he hung up on me, wouldn't answer any questions. Our family members came home and we advised them of what occurred, we all went to the store, cause we wanted confirmation of our contract that states that Rent a Center can enter the property without us being here. Of course Dave (Mr. Coward) refused to answer any questions or show us a copy. He threatened to call the cops for trespassing, but him and his horrible employees trespassed on our property without our concent. Do not do business here. They make their own prices.

Photos

Service options

Kerbside pickup
Delivery
In-store pick-up
In-store shopping

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Credit cards
Debit cards
Credit cards

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