Soma

Some one give Kelly a raise! We had an great experience here all because of Kelly. She was kind, great and respectful of our service dog, and her customer service was on point. She helped my mum, my sister and myself all find bras that fit. Kelly was a great support (put intended) during the normally dreadful process of bra shopping. Will plan to shop at this Soma again.

I spent $165 on merchandise but they wouldn't let me use their restroom. The woman said they don't have public restrooms because of Covid (rolling my eyes here) and told me to go to Panera. Disappointing.

Very helpful staff for finding sizing and inventory. Laura was especially friendly and made me feel like a truly valued customer.

Nicolle was the best! She made our shopping day so much fun. She was incredibly helpful and so sweet!

Came to store at opening time today to find the store closed for inventory after checking there website for store opening times. They told me they would be open around 11. I drove 28 miles yo do this bad business no one closes for inventory give me a break .

I was told to come here to get fitted and never again! Too many yuppie women giving me the stink eye(other customers and employees) because I walked in with my children I guess. All I wanted was to get fitted and MAYBE purchase an outrageously expensive bra. I waited 10 minutes after getting talked to and then another employee asked if I needed help. I let her know that I was waiting to...... But before I could finish she walked away. Rude, snobby women, no help and way too expensive!

Never have I ever been treated so worse in my life than dealing with the "store manager" Grace at this location. She had an epic genzi meltdown d*** then tried to kick me out of the store of the store then continue to yell throughout the store the front end & back talk about embarrassing. Wish I could give a 0.

I had my first visit at Briargate Soma store, and Madison was the store associate that helped me. She immediately greeted me which saved me from having to search around the store, and I asked her to measure me for bras. She took me back and got me measured and spent so much time grabbing bras of different sizes and styles. Lately I’ve dreaded going into retail stores as it seems no one knows how to be helpful and kind, but Madison blew me away with how helpful she was. She deserves all the recognition for her hardwork and customer service skills. Thank you so much Madison!

No one would help me yesterday. When the manager finally came over she acted inconvenienced to wait on me. Do not waste your time at this place. They obviously do not need your business. Victoria's Secret helped me immediately with a smile.

Bought a couple things here and will return. Sales staff was so helpful and knowledgeable. Went to a privately owned shop downtown and the lady would not leave her seat behind the counter to help me. Prices were better here anyway!