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Summary
"The service is professional, staff is friendly and waiting area clean."
"They even gave me an extra discount so it was cheaper than originally quoted."
"Give me a break, that’s only 3 cars an hour for a twelve hour shift, cup cake."
Went to jiffy lube to get a rock chip repair. Took no time at all for it to be done. It was a Saturday afternoon, so it was extremely busy and all the mechanics were busting it to get everyone serviced as quick as possible. The guy who helped me was very respectful and knowledgeable in the repair.
Easy & painless experience ! I've never been to a Jiffy Lube before, but I purchased a Groupon for a full synthetic oil change . They got me in and out within 20 minutes. They all were very respectful and honored my Groupon ! I will go here again !
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This place said they did my oil change in less than 10 min and then couldn't give me documents to that effect. Called corporate and they told me that I needed to deal with the franchise. They told me that they would be in contact within 3 days, it's been a week and absolutely nothing. I have been loyal to this company for over 5 years and this was my first time at this location.
I usually love this place but today not so much. I waited outside in my car for 35 minutes with one car in front of me and then all of a sudden they started closing all of the bays and the guy came out and said we're taking a lunch break now if you can come back in 30 minutes. I understand that people need their breaks but maybe he should have come out earlier and told people they would be closing so we weren't waiting.
If you have a lot of time to waste then have your oil changed at this place. It took almost 2 hrs for our vehicle to get oil changed. Everyone was moving too slow and didn’t care if customers were waiting. This company should give their employees something to keep them motivated at work.
I came for an oil change and waited outside the bay for 10 minutes at Jiffy Lube. No one came out or acknowledged me. I came because I had a coupon, but even $10 off isn't worth poor service.I drove 5 minutes down to Grease Monkey and they had my license plate and an employee asking how they could help before I could put the car in park.
Hello SLR, My name is Eric and I am the Operations Manager of the Jiffy Lube you recently visited. We received an email informing us that you received poor customer service; we sincerely apologize for the unfavorable visit you experienced. Customer satisfaction is the keystone to our operations here at our Jiffy Lube. Furthermore, I would like to assure you that the employees involved will be coached based off the feedback you have provided. Once again, I apologize for our short comings. We are committed to your satisfaction in all ways and would be happy to discuss this incident further with you. You can reach us by responding to this email or if you’d prefer to discuss over the phone you can reach us at the number listed below. Our sincerest apologies, Eric Operations Manager 970-692-9149
I have two pretty new vehicles , I was going as regular customer to their jiffy. At this time , I found out my two vehicles had some issues ; I heard abnormal sound from front of vehicle , one was found what happened , other one still not find yet , both of them happened due to their service. They are not work properly, opened all the connection cover of engine parts or in the front compartment ; although ; not reinstall properly. It is ; they are destroying my both vehicles will see in picture
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I enthusiastically recommend the Havana branch of Jiffy Lub's for its exceptional service that is both swift and professional. The associates at this location are not only proficient in their work but also remarkably friendly, ensuring a pleasant customer experience. Their commitment to excellence is truly commendable, making this branch an outstanding choice.
I got in about 20 minutes before closing and they still helped be with smiles. Friendly, helpful and informative. They completed the oil change quickly.
I received quick service from this location! They were courteous and professional. The review of my car diagnostic was thorough and informative. Thank you to the Jiffy Lube team working April 13th!
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