place hero

GameStop

Video game retailer with related gear

  • Delivery
  • In-store pick-up
  • In-store shopping
10600 E Garden Dr #101, Aurora, CO, 80012, United States
Closed · Opens at 11 AM
gamestop.com
+13032839993

Hours

6a
8a
10a
12p
2p
4p
6p
8p
10p
Wednesday
11 AM - 9 PM
Thursday
11 AM - 9 PM
Friday
10 AM - 9 PM
Saturday
10 AM - 9 PM
Sunday
12 PM - 7 PM
Monday
11 AM - 9 PM
Tuesday
11 AM - 9 PM

Reviews

5
61%4
17%3
6%2
4%1
12%
4.1
414 reviews

Summary

"Great customer service, friendly staff, not a bad location."

"Great people work there very knowledgeable about their products"

"I gave it a second chance and the manager was affable."

Mo Davidson · 1 year ago

This place went from being the best GameStop in Colorado to the worst, and fast. A new male member of staff there is about as unprofessional as I've ever seen. He will lie to your face about things he's done or going to do for you. His attitude is absolutely shocking. I went in today and he was talking to his friends rather than serving customers and then left a line to go and vape outside. He didn't even go around the corner he just smokes in the doorway. Disgusting individual. With about 5 other GameStop stores within 2 miles there's no reason to go to this one.

John Jones · 1 year ago

I've got nothing but bad things to say about this store. I've never walked into a store before and found one member of staff just crying saying they've had enough. You hear a lot of bad things about GameStop but I didn't realize it was this bad. A guy who works there is apparently unbearable, even people from surrounding stores said 'yeah, we've hear about him, GameStop need to get better at sacking people'.

Silly Willy · 1 year ago

I preordered Tears Of The Kingdom and was suppose to receive a special plaque with it. The guy told me “sorry, we had 140 preorders but they only sent us 70 plaques”. It was the whole point of me preordering through GameStop… No compensation. Nothing. Learned my lesson to NEVER preorder a game from GameStop again

Kevin “Mr. I can not gonna drown” Hughes · almost 1 year ago

Gamestop. The gamiest of stores. Guess what you buy here... that's right! Ice cream! Nothing but quality ice cream to be had all the time, whenever you have a need for a cold sugary treat!

Adriana Parra · 1 year ago

My husband stopped by to look for some Pokémon cards for our son he said upon entering the sales guy named Daniel approached him in a non-professional manner telling him if he was looking for the cheap cards, they didn't have any. How can you judge a book by its cover my husband is Mexican and maybe since he was wearing his dirty construction work clothes Daniel tough, he was looking for a bargain? my husband felt super offended and ended up still buying the TC ULTRA PREMIUM COLLECTION that was $119.99. Please train your employee to treat customers with respect you never know who will buy your stuff. Please have the owner look at the camera to hear the conversation I'm talking about this happened 1/25/23 at 2:12. Will no buy anything from your store again. Tell Daniel that thanks to us customers he has a job.

Karnelle Benson · 1 year ago

Shannon/Jorge were some of the best employees iv ever got to experience at a GameStop PERIOD. I thought my switch was permanently broken, they took the time to see what was really the problem and assisted me with a bunch of other concerns I had. So thankful

Honest Reviews · almost 1 year ago

Sunday just gone I witnessed a worker who I think is called Eric tell a customer to F off! Couldn't believe it.

Matt Pajtas · more than 1 year ago

Grateful this store is near by. Daniel, shop lead, was super helpful with questions I had during a busy time in store. He was training new personnel and keeping his cool! Great job guys

Austin Schell · more than 1 year ago

I Purchased, a PS5 about a month or two ago had a few issues with getting my points on my account but the amazing staff made me a priority and wouldn’t rest until my issues were resolved. Shout out to Daniel for getting customer service on the line and getting my points! Thank you guys !

Alisandria De'Barros- Smith · almost 11 months ago

One of my go to stores for product Availability! Thanks!

Photos

About

Chain retailer offering new & used video games, plus consoles, controllers & related gear.

Service options

Delivery
In-store pick-up
In-store shopping
Same-day delivery

Accessibility

Wheelchair-accessible car park
Wheelchair-accessible entrance

Planning

Quick visit

Payments

Credit cards
Debit cards
NFC mobile payments
Credit cards

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