GameStop
Video game retailer with related gear
- Delivery
- In-store pick-up
- In-store shopping
Hours
Reviews
Summary
"Great customer service, friendly staff, not a bad location."
"Great people work there very knowledgeable about their products"
"I gave it a second chance and the manager was affable."
This place went from being the best GameStop in Colorado to the worst, and fast. A new male member of staff there is about as unprofessional as I've ever seen. He will lie to your face about things he's done or going to do for you. His attitude is absolutely shocking. I went in today and he was talking to his friends rather than serving customers and then left a line to go and vape outside. He didn't even go around the corner he just smokes in the doorway. Disgusting individual. With about 5 other GameStop stores within 2 miles there's no reason to go to this one.
I've got nothing but bad things to say about this store. I've never walked into a store before and found one member of staff just crying saying they've had enough. You hear a lot of bad things about GameStop but I didn't realize it was this bad. A guy who works there is apparently unbearable, even people from surrounding stores said 'yeah, we've hear about him, GameStop need to get better at sacking people'.
I preordered Tears Of The Kingdom and was suppose to receive a special plaque with it. The guy told me “sorry, we had 140 preorders but they only sent us 70 plaques”. It was the whole point of me preordering through GameStop… No compensation. Nothing. Learned my lesson to NEVER preorder a game from GameStop again
Gamestop. The gamiest of stores. Guess what you buy here... that's right! Ice cream! Nothing but quality ice cream to be had all the time, whenever you have a need for a cold sugary treat!
My husband stopped by to look for some Pokémon cards for our son he said upon entering the sales guy named Daniel approached him in a non-professional manner telling him if he was looking for the cheap cards, they didn't have any. How can you judge a book by its cover my husband is Mexican and maybe since he was wearing his dirty construction work clothes Daniel tough, he was looking for a bargain? my husband felt super offended and ended up still buying the TC ULTRA PREMIUM COLLECTION that was $119.99. Please train your employee to treat customers with respect you never know who will buy your stuff. Please have the owner look at the camera to hear the conversation I'm talking about this happened 1/25/23 at 2:12. Will no buy anything from your store again. Tell Daniel that thanks to us customers he has a job.
Shannon/Jorge were some of the best employees iv ever got to experience at a GameStop PERIOD. I thought my switch was permanently broken, they took the time to see what was really the problem and assisted me with a bunch of other concerns I had. So thankful
Sunday just gone I witnessed a worker who I think is called Eric tell a customer to F off! Couldn't believe it.
Grateful this store is near by. Daniel, shop lead, was super helpful with questions I had during a busy time in store. He was training new personnel and keeping his cool! Great job guys
I Purchased, a PS5 about a month or two ago had a few issues with getting my points on my account but the amazing staff made me a priority and wouldn’t rest until my issues were resolved. Shout out to Daniel for getting customer service on the line and getting my points! Thank you guys !
One of my go to stores for product Availability! Thanks!
About
Chain retailer offering new & used video games, plus consoles, controllers & related gear.
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