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Summary
"Friendly staff and a good selection of products"
"They gave her credit for 1 and she was too trusting to check the receipt."
"Had all the parts on hand, at a good price, with good service."
Tyler, the store manager, went way beyond the call of duty to take care of us. I would recommend this place to anyone without hesitation! Customer service means something to this business!
Thank you for shouting out our amazing team, Bronwyn! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
They are friendly and knowledgeable and their prices are pretty good.
We're glad you had a good experience with us, Kent! Providing friendly, knowledgeable service and the best products at great prices is what AutoZone is all about. We hope you check us out again soon!
Bait and switch! They say 31$ oil change, but the fine print says they only cover 7 dollars on the filter, knowing they don't have a filter for that cheap. The first one he grabbed had my total at 53$, I asked him why and he said the filter wasn't part of the deal, so I said I want the one with the deal, then he brought it back saying it's the cheapest one with the deal, my total was 42$ not the 31$ that the deal was posted in the store.
This is not the impression we should leave, Tim. It is never our intent to deceive or mislead as we value all our customers. Please send us an email at [email protected] so we can make things right. We hope we can regain your trust and confidence.
Lovely employees that helped get the battery I needed and install it for me. They know what they're doing and don't make you feel dumb if asking questions. Bunch of good guys for any help you need. And at least 1 of the employees speaks Spanish! So awesome if you normally have that language barrier at an auto store!
We're glad we've got you covered, Cassie! You can always count on us to help you out with your automotive needs whenever you need us. Thank you for trusting AutoZone!
Bought 4 calipers and had my wife return 4 cores. They gave her credit for 1 and she was too trusting to check the receipt. Called and they told me to go to a random Autozone and beg for my money back even though I have the receipts and the receipt showing only 1 core returned to this particular store. After reaching out to the customer reviews email below, the store manager contacted me this morning and immediately processed my core returns. Thank you sir.
This is not the impression we should leave, Tim. It is never our intent to deceive or mislead as we value all our customers. Please send us an email at [email protected] so we can make things right. We hope we can regain your trust and confidence.
Great visit. Randy helped diagnose our problem and save us some money knowing that we may also have an alternator issue. Randy installed new battery and has been a pleasure! Thank you, Randy!
Thank you for shouting out our amazing team, Ed! We love to hear about our fantastic crew and their hard work. We look forward to helping you out again. Thank you for choosing AutoZone.
I wish I didn't have to write this review. I went in for a bulb for my vehicle, and no-one was in the store working..... there were boys outside just having a field day and smoking it up. This is the worst service. I waited, and finally saw one young boy stocking shelves, working by himself, and the other boys not giving a mess about the store, how is this allowed. The one lad came back in, Quin, or something like that, acting like nothing. Like I haven't been waiting, like they didn't notice. It is disrespectful and is this the only kind of crews now that are hired. One kid actually working, while the others play and do NOTHING. Unfortunately, I won't be coming back to this location anytime soon.
We're sorry about the inconvenience, Mandy. Please contact us at [email protected] so we can continue to hold ourselves to the highest standards of customer service and professionalism. We hope you'll give us another chance to turn things around next time.
worst autozone i’ve ever been to. The staff is no help at all and treats women like they are stupid. i bought $400 worth of parts and they gave me ALL the wrong parts. Didn’t offer to help check if they were the right sizes and didn’t offer to help carry 4 rotors out to my car meanwhile a customer behind me asked if i needed help while the worker just stood there and looked at us. Never will i return to this location ever again. i give this store 0 stars. A complete waste of my time.
We know how important it is to get you all the correct parts the first time, Kinsey. Our priority is to provide you with excellent customer experience and get you back on the road hassle-free. To get us back on track, please send an email to [email protected].
Poor customer service. There were five guys working there and only one helping a customer check out. This was not a one time occurrence either.
We're sorry to hear you didn't have the best experience with us, Darren. Our team strives to take care of every customer and you should always be able to depend on us. Please reach out to us at [email protected] so we can look into this and follow up with you. We hope you'll give us a chance to provide service that better meets our standards.
Tried to get service from Bobby today and he left me on hold to go to lunch. Very rude and inconsiderate
We're sorry to hear you didn't have the best experience with us, Jordan. We want to make sure we're providing excellent service over the phone and at the store. Please contact us at [email protected] so we can help out. We hope you give us a chance to win back your trust and confidence. Thank you for sharing your feedback.
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