Advance Auto Parts
Parts & accessories for auto repair
- Kerbside pickup
- Delivery
- In-store shopping
Hours
Reviews
Summary
"Personal gave good service"
"My husband enjoyed talking to the staff."
"Good auto parts store, there wise, fast and price are matched."
The guy at the desk was super helpful and kind. He greeted me helped me find what I needed made sure it was right for my car. He even offered to help install my new windshield wipers. Awesome experience! It’s things like this that keep me coming back.
Hello, Tina. We appreciate you taking the time to leave this review for our North Greeley location. We are thrilled to hear our Team Members are going above and beyond to ensure we are providing the outstanding service our customers need. Thank you for shopping with us at Advance Auto Parts, we hope to remain your go-to store for all your automotive needs.
So I go into the store for a single part 1st thing in the morning on Saturday that they say they can have by 1:30 PM. So I stopped in at 2:30 PM and and they say it's running late. Call at 5:30 PM and and they don't know whats going on, but say a 2nd store 5 minutes away has it go there. OK I'm frustrated now after wasting my whole day but OK I'll go to that store. Unfortunately they're closed by the time I arrive at 6 PM. So I called back my store and say did you know you're sending me to a closed store? Unfortunately They didn't have any clue what's going on with their neighboring stores. So I ask when can you get a new part. Now it's going to have to wait till Monday.... Sad thing was if they would have told me 1st thing this morning that there's 2nd store 5 minutes away from the 1st store had it this could all been avoided. Fortunately I have canceled the order now. I will word-of-mouth have nothing good to say about this franchise and it will always be the last place that I will look for anything. Edit Reply Point is customer had to wait all day for a part they could have sent me down the road to sister store 5 minutes away. 1st thing in the morning they could have done this! The complete incompetence was on rare display. And to top it off at 7 PM as I'm literally walking out the door from canceling the order to my back the manager sarcastically gives me have a nice day to top it off. I had kept my cool at all times with this. But I almost turned around and had some choice words about my frustrations, but decided just to walk out and leave my review as my rebuttal. Will not be back ever...
Chad, we appreciate you leaving your review of our North Greeley location. Our stores try their best to maintain inventory for any part needed so it is helpful to hear when we fail at that. It is great to know the store attempted to get the part for you despite the delays and we apologize for that. There are many times when a part you are looking for may be available to ship to your home if you shop online with us. We do recommend trying that service if a store does not have what you are looking for. Please feel free to continue to leave us any comments on any future visits. We hope in the future that you do return so we can have a chance to serve you.
Went looking for chrome bumper bolts which the website said they carried. They showed two package (of two bolts) in inventory. Not knowing there was more than one of these stores in our area, we went to the closest one. They didn't have any in stock. No problem as they could be ordered and arrive overnight. We needed 6 bolts total so we ordered and paid for three packages. The next day they called when the bolts came in, but they only ordered two packages and made us drive across town to pick up the third package. Will probably not shop with them again.
Thank you for taking the time to leave this review, Lance, for our North Greeley location. We are sorry to hear they did not have the exact part you were looking for in-store and could not get in all that you needed. We always want to ensure our stores are well stocked so our customers can get in and out quickly. We do recommend checking our website advanceautoparts.com to see if the part may be in stock there instead. We hope to see you again soon at one of our Advance Auto Parts locations!
Very nice, courteous and helpful staff. I called and they had what I needed. I had forgot the year of the vehicle I had called about when I showed up at the store and the employee remembered for me when I showed up at the store which was amazing he remembered our phone call. That's going above and beyond. Thanks for your help getting me the Die Hard batteries I needed for both of my vehicles during the extreme negative temperatures we had over New Years. Great guys here.
Hello, J.D. Thank you for taking the time to write your review of our North Greeley location. We are so pleased to hear that our Team Members were courteous and helpful! We love helping our customers and it is nice to know when we do a good job. It was an honor to serve you and we hope to serve you again soon!
Very nice young man installed a new battery for me and continued to apologize for my wait even though they were very busy. I offered him a tip more than once but he would not take it.
Hello, For the People By the People. Thank you for taking the time to write your review of our North Greeley location. We are so pleased to hear that our Team Members were helpful to you! We love helping our customers and it is nice to know when we do a good job. We hope to see you again soon and thank you again for choosing Advance Auto Parts.
andrea and esteban are the best!! they answered all my questions and got me what i needed, very polite. they need a raise!! thank you guys. will definitely be coming back in the future.
Thank you for taking the time to leave this review for our North Greely location, Esme. We are happy to hear that Andrea and Estenban, was able to go above and beyond to assist you with your automotive needs. We have forwarded this to our Field Leadership Team so that they can be recognized for their hard work. We hope to hear from you again soon and thank you again for choosing Advance Auto Parts.
If I had the option to not put a star then I would! I had to get lights for my vehicle, came to this location and the doors where locked 3 hours before they where supposed to close (Business hours say closed at 9pm)
Thank you for taking the time to leave this feedback for our North Greeley location, Jennifer. We are sorry to hear the store was closed when you arrived for assistance, and we apologize for any inconvenience. We have forwarded this review to our Field Leadership Team so they can be made aware of your experience. We hope you are willing to give us another chance to assist you and thank you for choosing Advance Auto Parts.
Ordered online pick up, said they were open till 9:00 p.m. Went there at 6:30 and doors locked? Hours on the door even say 9:00pm. Never had good luck with this store, You lost a customer for good.
Hello James, thank you for taking the time to leave a review for our North Greeley location. We apologize the store wasn't open during business hours. Due to the Pandemic we are having difficulties finding people to work certain shifts. We have forwarded your review to the Field Leadership team of that location so they can address the situation. We hope you will give the store another chance to provide you with the service you deserve!
I ordered parts that I needed today, went to pick them up at 6 since they were listed as open till 9 but they closed early with some note on the door listing "temporary store hours". No notice of this anywhere other than the paper note. Leaving me with money spent but no parts. Thanks for nothing advance auto parts. Should've gone somewhere else.
Thank you for taking the time to leave feedback for our Tamarac location. We are truly sorry that the store was closed before the posted closing time. We understand that unexpected closures are extremely frustrating for our customers, especially when no explanation is provided. Your review has been forwarded to our Field Leadership Team so that they may address this issue. Again, we apologize for the early closure of our store. We hope that in time you will give us another chance to provide you with the service that you deserve.
The staff were very friendly and helpful. My husband enjoyed talking to the staff. We're from South Florida. It's always a joy to meet great people.
Hello Michelle, thank you for the positive review. We are happy to hear you had a good experience at our North Greeley location. It is great knowing our friendly and efficient Team Members are providing our customers with the service they deserve. Thank you for choosing Advance, and we hope to remain your go to store for your automotive needs.
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Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
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