Hours
Reviews
Summary
"Love this location and it's employees!"
"Yes nice people but why do they charge for cashing their own checks?"
"Friendly people and no wait for me."
Often get fined and can never get my money at the atm
Sorry to hear about the inconvenience and your recent experience. A retail manager will be reaching out to help address your concerns. Please let us know if there is anything we can assist you with.
Sure is funny how the only 2 fnbo atms in Longmont ate both down at the same time
I've been with this bank for over two years now. Their app is fairly straightforward and online/phone customer service is awesome. However the woman at this Hover location has no idea what she's talking about and is constantly giving misinformation. Don't waste your time at this branch, go to Main St.
My husband and I are very satisfied with our business at FNBO! We worked with Amara and the branch manager Luke during the process of buying our house. They were able to help us deal with some issues that our Lenders were really struggling with. They expedited everything and made it so that we were able to close on our house as expected. Both Luke and Amara are highly professional and willing to go above and beyond. Amara was in contact with me outside of business hours to ensure that we got our finances in order so that we could close on our house on time and Luke made several calls to make this possible after our lender failed to inform us of numerous issues. I feel very confident and safe working with both of them and highly recommend them for you local banking needs!
Katie, thank you for the 5 star review and trusting us to be your bank! We appreciate your business and loyalty. We will share this with the branch team to let them know to keep up the amazing work.
Got a letter advertising a low APR for a loan to consolidate debt. I figured I would apply for it and move the small debt that I have with a high APR over to this loan if I got the loan. FNB called about two hours after I applied for the loan by phone and summarily declined me. They acted like I was a crazy idea to have applied for the loan and pointed out derogatory items in my CR that I have already taken care of. They talk to you like you are the only one in society that has experienced upheaval and stupidly have had that reflected in your CR. My question is this: Why do they send letters inviting people to bank with them when they are going to decline them. It's a waste of everyone's time and it only ends up hurting YOU. Really, the banking system needs to be overhauled to root out all of these nefarious banking practices. We need a banking system that truly respects the individual, helps them thrive, and treats them with decency.
Thank you for contacting First National Bank. We apologize that the service you received did not meet your expectations. We would be more than happy to assist you and provide more detail. Please feel free to give us a call at 1-888-980-5840 between the hours of 8:00-5:00pm CST. We look forward to hearing from you.
yes nice people but why do they charge for cashing their own checks?
Perry, we're sorry to hear about any inconvenience you may have experienced. Customer service is very important to us and we appreciate you taking time to voice your concerns. We will make sure to pass this feedback on.
Not very helpful during this crisis especially towards small businesses. Locations are closed everything is online why even have a branch!
Steven, we're sorry to hear about any inconvenience you may have experienced. We do have options for customers impacted by COVID-19. Please give us a call at 855-350-6482. Thank you.
This bank has always been wonderful to our family.
Friendly people and no wait for me. No complaints.
Thanks, Jeff! We appreciate the five star review and you for taking the time to leave it.
Very helpful in these times of chaos. Thank you all so much.
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Accessibility
0.16 miles
0.16 miles
0.20 miles
0.36 miles
0.43 miles