Hours
Reviews
Summary
"Very nice staff so the customer service is what makes this place."
"I highly recommend!!"
They took 30 min to 45 min to count the deposit money every time, they should buy machine to count the money.
We are sorry to hear about this, as Vectra strives to meet and exceed client expectations. If you would like to discuss this further, please contact our Client Services Manager, Kristy McCollor, at 720-947-7813 or [email protected]. You can also submit feedback here: http://bit.ly/2okCyi2 Again, our apologies and we would value the opportunity to change your experience with Vectra Bank. Thank you.
What a joke of a bank! My wife and I opened 2 accounts with this bank a little over 4 weeks ago. Everything was set up correctly and we had deposited the $1500 & $500 for accounts to avoid the monthly fees. Out of now where I got a call that they were closing the accounts and mailing checks for the funds we had deposited. They said there was a mark on another checking account of mine that was delinquent. I asked Vectra if they could let me figure out what was going on before they closed my accounts and they said it doesn’t matter we are closing your accounts. Turns out that I have an 8 year old checking account that was open with a old car loan I once had and that bank had charged a inactivity fee to the unused account so it went “delinquent” 4 days ago. I let Vectra know what had happened and told them that spoke with the bank about $5 charge / delinquency removed and Vectra told me it doesn’t matter, and they were closing my accounts anyways…. Wow, customer service at its finest. Glad I dodged a bullet with this bank before I switched all of our finances over to them.
We are sorry to hear this and would value the opportunity to change your experience with Vectra Bank. If you would like to discuss this further, please contact our Client Services Manager, Kristy McCollor, at 720-947-7813 or [email protected]. You can also submit feedback here: http://bit.ly/2okCyi2 Thank you.
The team at Vectra Bank has always been extremely helpful and pleasant in the many years of banking with them. During this time of extreme uncertainty Jeannette and Kyley have been truly amazing! Thank you to everyone working tirelessly on the PPP loan!
Thanks for the great review, Anna! We'll pass your compliments along to the team.
Jeannette has been incredibly helpful with all of my second mortgage questions. I highly recommend!!
Very helpful and careing staff. Was willing to hold a dollar bill that I am collecting. And the bank itself is very fair with nearly no fees!
Very nice staff so the customer service is what makes this place. Otherwise, a bank is a bank, am I right?
Service options
Accessibility
0.14 miles
0.28 miles
0.31 miles
0.53 miles
0.68 miles