place hero

Academy Bank

    5990 Dahlia St, Commerce City, CO, 80022, United States
    Open 路 Closes at 7 PM
    academybank.com
    +13032229250
    Friday
    10 AM - 7 PM
    Saturday
    Closed
    Sunday
    Closed
    Monday
    10 AM - 6 PM
    Tuesday
    10 AM - 6 PM
    Wednesday
    10 AM - 6 PM
    Thursday
    10 AM - 6 PM

    Reviews

    5
    43%4
    13%3
    0%2
    0%1
    43%
    3.1
    23 reviews

    Summary

    "Miranda was super helpful, kind, and got me set up with a new account quickly!"

    "America if banks gave out free money."

    "Horrible banking and you'll sit on hold for hours if you call after 3pm."

    Tina Guerrero2 years ago

    I do not recommend this bank to anyone that works after 5 pm this bank says it's open until 6. This is the second time I have came to the bank in the commerce city location and it was closed at 5:35pm the people that worked there walked out in front left. I feel like this bank is very inconvenient if hours are posted til 6 pm they should be open until 6 pm for people that work late.

    Owner's response2 years ago

    Hello Tina, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

    H Palmost 3 years ago

    Miranda was super helpful, kind, and got me set up with a new account quickly! Great customer service and account features. I walked out with a debit card, instead of a temporary, and was on my way. Thanks!

    Owner's responsealmost 3 years ago

    Hello Hali Putman, thank you for a 5-star rating and kind words! We appreciate your feedback and value your business with Academy Bank.

    Luis Acostamore than 3 years ago

    Their ATM stole all of my money and all they can give me is four sheets of paper and the promise that they'll get back to me. I just got with this Bank not too long ago but after this if my issue is not resolved in a timely manner I will definitely be switching and as well as my wife. Academy Bank if you are reading this , my children literally are going hungry over your bureaucracy. Where other financial institutions step Up and take responsibility for their mistakes you sadly fail.

    Owner's responsemore than 3 years ago

    Hello Luis Acosta, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

    Justicealmost 10 months ago

    Wonderful service! They really care about the customers!

    Bernice Halbertalmost 7 years ago

    They Suck at banking. They're Customer Service on the phone take your money as fast as they can. When you don't Authorize a charge they take over 10. Days or longer to put it back in your in Account. Leaving them to go another bank who's fair FDIC, and won't lie to their customers!!

    Susie Halmost 5 years ago

    Well I must admit I have never seen a more pathetic bank than the Academy Bank in commerce city Wal-Mart. The manager of Asian decent should choose another career. NO ! That was not a racist remark! It was a factual statement.... I did not comment on his flaming nature, nor did I recommend that he work in a fertility clinic collecting samples. I waited a while and asked if I could buy some change rolls. I was told no... Because I was not a member of that bank. Hmmm does the Treasury dept know this bank will not sell their currency. I was told it's an incentive to join their bank. Wrong... America if banks gave out free money. Wouldn't you feel more like being a member of that bank.

    Blvd H酶und2 years ago

    Was waiting in line it was almost closing time so I know it was a pinch but I was still there before they were supposed to be closed. They were helping someone in front of me the manager helping the customer could clearly see me waiting in line behind this person....was waiting for a while at least 5-10 mins the customer in front of me had left so I approached thinking I would be helped. Not only was I not helped the manager put the closed sign up in front of my face without saying a word. One of the worst experiences I've had trying to patronize any business tbh

    Owner's response2 years ago

    Hello Blvd H酶und, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

    britian clementsmore than 3 years ago

    They are incompetent mentally dull thieves. I am talking with a DA about suing them for steal my dads inherentance I got they called the wrong bank and now refuse to work with me or the right bank. I highly recommend DO NOT USE THIS BANK.

    Owner's responsemore than 3 years ago

    Hello Britian, we are sorry to hear that you did not receive the kind of service we strive to give our customers at Academy Bank. We appreciate your feedback and your business is important to us. Please try us again.

    John Wetzbarger8 years ago

    After opening an account I discovered I had no online access. The "banker" lol, who set up the account also choose my login code and password for me. Isn't that sweet, now I have to go through the process again. Thanks academy bank, terrible as usual.

    angelo paulalmost 4 years ago

    the ladies at this branch take care of the customers always a smile and excellent customer service skills they have helped me on numerous disputes with corporate and got results. Great branch 馃憤

    Photos

    Accessibility

    Wheelchair-accessible car park
    Wheelchair-accessible entrance

    Similar

    Other nearby banks that people also search for!

    place hero0.20 miles
    place hero0.31 miles
    place hero1.95 miles
    KeyBank
    23
    Bank, ATM, Mortgage lender
    place hero1.98 miles
    place hero2.00 miles