FirstBank

Truly shocking conduct by an employee...rude beyond being rushed or otherwise occupied, which itself would be inappropriate, perhaps somewhat understandable to some degree, but this person...yikes...we're actually terminating our account, taking our business elsewhere.

Went to get some money out and the staff where unprofessional they threw up an x at me with there arms and yelled they were closed. Costumers shouldnt be treated like that at an establishment that's supposed to be filled with professionals they should have came to the door and said sorry we are closed you're going to have to use the ATM to get money out not throw up an x at me with their arms and yell that they were closed.

Illiterate, rude and fraudulent mortgage team throughout all of Colorado and other markets.

1. I could count all of your security cameras within 8 seconds of entering your branch. Your security system doesn’t cover the corners of your bank. Nor does it cover a great deal the main area where your customer service representatives are working. 2. Your vault precautions are out of date. 3. You need to get rid of your paper receipts and statements and switch to electronic. 4. I had been asked to do an assessment of your bank, and the customer representative who I had been assigned to assess was rude to me. Your staff needs to know what is considered to be inappropriate fraternization. 5. I was unable to give you the grant that you had requested because I could not get any of the bankers to do a five minute informal interview, which counted as 75% of your score. I would have let it slide with a handshake. Legally I could not give you the grant.

We moved our accounts from Chase to First Bank due to sudden changes by Chase's management to raise the fees. Senior Banker Rebecca at First Bank in Centennial was extremely helpful. She answered all of our questions, laughed at my cheesy jokes, and moved us along quickly due to having a child with us. Everything was explained simply and easily to understand. After Chase burned our relationship that we've had with them for over a decade, we have no doubt First Bank will be there for us down the road. In all my interaction with First Bank everyone has been kind, easy to talk to, and very helpful.

Stephanie is a very cold individual.

They have always been very friendly & very quick. I have banked with 1st bank for 25 years and have been using this branch for 7 of those years and I have always left very pleased with my service & I have never had to wait in line more then a few seconds.

Great bank, staff is always friendly. Very happy since changing to FirstBank.

Super helpful and make things easy.

Been banking here for several decades.